Germain Toyota of Columbus - Service Center

The service department did very well and on a very timely basis. Ms Wilson was very helpful and made sure the recall on the fuel pump, and was ordered for replacement and told me she would call when it arriv basis. Ms Wilson was very helpful and made sure the recall on the fuel pump, and was ordered for replacement and told me she would call when it arrived. More

Friendly, knowledgeable staff Even I (72 year) , understood the advice about what should be done for my Prius and was asked when there was a new recommendation for my car! Always Even I (72 year) , understood the advice about what should be done for my Prius and was asked when there was a new recommendation for my car! Always explaining , why it should be done ✅ I trust Toyota Germaine with my car 🚗! More

Always a pleasure dealing with this service department! Thank you for being courteous, helpful and timely. Would definitely recommend to others. Thanks again and stay safe. Thank you for being courteous, helpful and timely. Would definitely recommend to others. Thanks again and stay safe. More

Just used Germain for the first time. The first person that I had contact with was friendly. I was allowed to use a coupon! Overall good experience! Will be back! that I had contact with was friendly. I was allowed to use a coupon! Overall good experience! Will be back! More

Brandon and Phil went above and beyond in fixing my vehicle. They did everything they could to save me money and get my vehicle back to me asap. vehicle. They did everything they could to save me money and get my vehicle back to me asap. More

First time visiting in 2 years. Our 2003 Camry we use as a secondary car, very little mileage. Came in for a check but also theA/C stopped working. It was very easy and quickly got an appointment. Staff was a secondary car, very little mileage. Came in for a check but also theA/C stopped working. It was very easy and quickly got an appointment. Staff was very friendly and helpful. More

Great service as always! Personnel is always friendly and efficient and the service is always done correctly and quickly. Never had a bad experience at Germaine! and efficient and the service is always done correctly and quickly. Never had a bad experience at Germaine! More

I like this dealership and service center because it is comfortable. Bathroom is always clean, service staff are personable and always let me know what repairs are needed and the costs. comfortable. Bathroom is always clean, service staff are personable and always let me know what repairs are needed and the costs. More

Great service and friendly employees that led to my service being completed on time. I would and will recommend Germain Toyota to my friends and family. service being completed on time. I would and will recommend Germain Toyota to my friends and family. More

Always Dependable and Professional I have bought Toyota Corollas and Prius from Germain for about 40 years. They always provide excellent customer service. If something has gone wrong I have bought Toyota Corollas and Prius from Germain for about 40 years. They always provide excellent customer service. If something has gone wrong, which has happened only three times in 40 years, they are quick to respond and make it right. More