Germain Toyota of Columbus - Service Center

Work was done quickly, but would have been a plus to get a carwash. Aaron was helpful but I was disappointed in the response of the extended warranty company but pleased with Toyotas response. a carwash. Aaron was helpful but I was disappointed in the response of the extended warranty company but pleased with Toyotas response. More

Took vehicle in for 20,000 mile maintenance. Was quoted an hour but the car was done in 30 minutes. When I first got this car, anytime I took it in, they did a courtesy wash. This has not happened the pa an hour but the car was done in 30 minutes. When I first got this car, anytime I took it in, they did a courtesy wash. This has not happened the past 2 times. Slightly disappointing. More

Mark does a thorough job with servicing my Toyota and is trustworthy . The service dept. is friendly and aim to make the customer happy. Thanks! trustworthy . The service dept. is friendly and aim to make the customer happy. Thanks! More

Didnt get to talk to a technician, the guy at the counter was friendly but not a mechanic. Really no suggestions for a fix. They wanted another $500 minimum to open the timing cover, after i declined he to was friendly but not a mechanic. Really no suggestions for a fix. They wanted another $500 minimum to open the timing cover, after i declined he told me it could be wiring, wich they didnt bother to check. EXACTLY why I dont take my vehicles to dealerships. More

Very friendly and incredibly fast! The service provider greeted me and helped me as soon as she became available. I was in and out in less than an hour. Excellent service! greeted me and helped me as soon as she became available. I was in and out in less than an hour. Excellent service! More

Great service, got my car right in for its 5,000 mile service. Bought there and serviced there for a reason! Great business to work with! service. Bought there and serviced there for a reason! Great business to work with! More

Chris is always informative and helpful when I need to schedule service -he’s also honest in his explanations about the status of my vehicle. schedule service -he’s also honest in his explanations about the status of my vehicle. More

Great service department Chris Curtis is great to work with him great excellent service always great to see him always polite with all the customers with him great excellent service always great to see him always polite with all the customers More

My Wife and I brought our cars in together. The service representative was very courteous, made prudent recommendations and the service was conducted very efficiently. Thanks representative was very courteous, made prudent recommendations and the service was conducted very efficiently. Thanks More

In and out In for an oil change. Took about 45 minutes and I was on my way. Got a coupon for oil change, usually try to wait and use those to save. In for an oil change. Took about 45 minutes and I was on my way. Got a coupon for oil change, usually try to wait and use those to save. More