Germain Toyota of Columbus - Service Center

I watched my auto be parked As i waited and watched my paperwork delivered as the your employee kept asst walk in clients cars were in line waiting to be serviced person next to him not waiting on anyone paperwork delivered as the your employee kept asst walk in clients cars were in line waiting to be serviced person next to him not waiting on anyone as i kept waiting and waiting More

Mark was great Went in for my normal 15K appt. I knew I was a month or two overdue and he took the time to note that my 2yr free maint agreement was ending in a coup Went in for my normal 15K appt. I knew I was a month or two overdue and he took the time to note that my 2yr free maint agreement was ending in a couple weeks. He updated my appt to be my 20K so that I got my oil changed, etc. and it was covered under the free maintenance. This is the type of service that will keep my coming back to germain for my maintenance and leasing, etc. More

Courteous, Fast and Professional. Germain will continue to have me and my wifes business with future car purchases, due alot to the staff. The person that helped us lease our cars still calls to check up o to have me and my wifes business with future car purchases, due alot to the staff. The person that helped us lease our cars still calls to check up on us and the vehicles. That goes along way!!! 5 stars all the way around for Germain. More

Chris, my service advisor was very professional. He brief clearly and he showed a degree of high knowledge. I would be glad to recommend his expertise. clearly and he showed a degree of high knowledge. I would be glad to recommend his expertise. More

I've been part of the Germain family for many years and I've brought others into the family as well. Their Sales Consultants (especially Amanda Lobach) and Service Advisors (especially Chris) are the best. I've brought others into the family as well. Their Sales Consultants (especially Amanda Lobach) and Service Advisors (especially Chris) are the best. They are friends and family, not just someone I take my vehicles to for service and buy my cars from. Germain always takes care of their own and I value that greatly. More

This dealership was absolutely fantastic from start to finish. They repaired a paint issue on my Corolla and the coat now looks good as new. They provided me with an excellent rental throughout the entire finish. They repaired a paint issue on my Corolla and the coat now looks good as new. They provided me with an excellent rental throughout the entire process and every employee I spoke with was courteous and helpful. I highly recommend Germain Toyota of Columbus. More

Service appointments have been very easy to schedule and on time delivery of serviced vehicle. No attempts to try and up sell services not needed. on time delivery of serviced vehicle. No attempts to try and up sell services not needed. More

Excellent staff and excellent service! So easy to schedule services online. I never feel hassled for extras I don't need. Highly recommend this facility! schedule services online. I never feel hassled for extras I don't need. Highly recommend this facility! More

First service experience at Germain Toyota Friendly. Helpful. Honest. Nice waiting area. All in all my initial Service experience at Germain Toyota was decidedly positive. I would recommen Friendly. Helpful. Honest. Nice waiting area. All in all my initial Service experience at Germain Toyota was decidedly positive. I would recommend to friends and I will return for service. More

Accept or not to accept that is the question. Only recommendation I have is when I called to schedule the maintenances I asked if Germain honored other Toyota dealerships coupons. The lady that a Only recommendation I have is when I called to schedule the maintenances I asked if Germain honored other Toyota dealerships coupons. The lady that assisted me with scheduling said yes. There was a 20% off coupon from another Columbus Ohio Toyota dealership on the web for the same exact service. I brought it in on a screen shot and a link on my phone . The service agent/manager acted like they don’t honor competitors coupons. He did accept it this time. Should be consistency. Thank you. More