Germain Toyota of Columbus - Service Center

It was all good. Everyone was very helpful. The waiting area worked out well for me since I had an unexpected conference call. I was able to receive the call and they Everyone was very helpful. The waiting area worked out well for me since I had an unexpected conference call. I was able to receive the call and they let me stay as long as I needed. The work on my car was finished before my phone call. More

Good experience I had a really good experience when I went. Employee was nice and polite. The service took about the time that the employee told me. I had a really good experience when I went. Employee was nice and polite. The service took about the time that the employee told me. More

Great customer service Always good service and friendly employees. Have been dealing with this dealership for 20 plus years. There are Toyota dealerships closer to my hom Always good service and friendly employees. Have been dealing with this dealership for 20 plus years. There are Toyota dealerships closer to my home but I keep coming back to this location because I never had anything but a good experience More

Tracy went above and beyond Made sure I was understood everything I needed to know and even gave me her number for further assistance. I will be working w/Tracy in the future. Made sure I was understood everything I needed to know and even gave me her number for further assistance. I will be working w/Tracy in the future. More

Germaine Toyota always top notch. Always treated extremely well when I come to the service department. Everyone is professional, but very nice too and they always make me feel welcome. Always treated extremely well when I come to the service department. Everyone is professional, but very nice too and they always make me feel welcome. I bought my wife her Highlander there and I will be purchasing my next vehicle there too. Excellent job always. More

Fast and thorough The service advisors are always nice and very knowledgeable. They always come and let you know of any recommendations they have and explain in detail The service advisors are always nice and very knowledgeable. They always come and let you know of any recommendations they have and explain in detail the work to be performed and the costs. I appreciate the courtesy I'm shown when I visit! Would definitely recommend! More

Service on venza They change my oil rotated my tires and did a check over on my vehicle in a very timely manner so I was very pleased and I do believe Lisa was my ser They change my oil rotated my tires and did a check over on my vehicle in a very timely manner so I was very pleased and I do believe Lisa was my service person she was very good More

The best Toyota Service Ever I've been going to Germaim Toyota's Service for years. They never disappoint! Friendly and efficient from start to finish. Highly recommend this Se I've been going to Germaim Toyota's Service for years. They never disappoint! Friendly and efficient from start to finish. Highly recommend this Service Department. More

Germain and Excellence Go Together 5 stars because Germain always does it right. OK, not always... one time since I started with Germain in 1998, I wasn't happy with the assistant ser 5 stars because Germain always does it right. OK, not always... one time since I started with Germain in 1998, I wasn't happy with the assistant service manager. That was resolved. More

That service writer was GREAT The guy knew all about my car. He knew the in and out of it. I could have asked for a more knowledgeable individual. Teresa the lane manager also did The guy knew all about my car. He knew the in and out of it. I could have asked for a more knowledgeable individual. Teresa the lane manager also did a great job. She help when Chuck was busy. Great team effort. More