Germain Toyota of Columbus - Service Center

Excellent service from start to finish I've been to 3 "required service" appearances at Germain. Each time was less than 1 hour as promised, car was washed and I was informed very consiste I've been to 3 "required service" appearances at Germain. Each time was less than 1 hour as promised, car was washed and I was informed very consistently about this whole process. Nice to see a dealer do what they say! More

Excellent Service Team The service team is always extremely helpful and aware of how to best accomplish what you need to have done. They are looking out for your vehicle, a The service team is always extremely helpful and aware of how to best accomplish what you need to have done. They are looking out for your vehicle, as if it were their own. More

Service Excellent on time with personal touch, sorry forgot he name of the person who attended, but overall i believe staff is very co operative thanks Excellent on time with personal touch, sorry forgot he name of the person who attended, but overall i believe staff is very co operative thanks More

Fast and Efficient Great service,very efficient team. They keep the customer informed about the service that is needed. If buying another new car I would prefer to wor Great service,very efficient team. They keep the customer informed about the service that is needed. If buying another new car I would prefer to work with Omar Jackson. More

Friendly - especially Hope They corrected the problem for me by ordering the warranty part and installed it timely. I also like the breakfast bars they have in the service waiti They corrected the problem for me by ordering the warranty part and installed it timely. I also like the breakfast bars they have in the service waiting area along with the nice seats. More

Efficient and complete Teresa typed my concerns on the work order and later answered my question to my satisfaction. She also suggested that I should make an appointment for Teresa typed my concerns on the work order and later answered my question to my satisfaction. She also suggested that I should make an appointment for the next visit. More

Great Service Department Great, Friendly, and Timely Service. Joey is the Best Auto Technician. He knows what he is doing and alway takes his time and takes great care of my v Great, Friendly, and Timely Service. Joey is the Best Auto Technician. He knows what he is doing and alway takes his time and takes great care of my vehicle and I know that I can trust that my vehicle is in good hands. More

Excellent Chuck told us it might take 2 hours to complete service but the staff was finished in about an hour. As usual we were very pleased with the service. Chuck told us it might take 2 hours to complete service but the staff was finished in about an hour. As usual we were very pleased with the service. More

Friendly and Fast Billy, was very nice. I was in for a routine oil change and tire rotation on my leased vehicle. He seemed very professional and personal. Billy, was very nice. I was in for a routine oil change and tire rotation on my leased vehicle. He seemed very professional and personal. More

Unforgettable service forget about service Good service recommended, I will go back, they took care of my problem and give me fast solution, good customer service very friendly thank you very m Good service recommended, I will go back, they took care of my problem and give me fast solution, good customer service very friendly thank you very much More