Germain Toyota of Columbus - Service Center

"Great Review" Hope Lizt was, as always, terrific in getting me scheduled. Such a pleasant person! Teresa Wilson did a very good job getting me in and out. Good exp Hope Lizt was, as always, terrific in getting me scheduled. Such a pleasant person! Teresa Wilson did a very good job getting me in and out. Good experience all around. More

Preventive Maintenance Recommended Service Follow-up on a service that was recommended by service advisor due to the mileage on my vehicle. Service was great, the work was completed in . effici Follow-up on a service that was recommended by service advisor due to the mileage on my vehicle. Service was great, the work was completed in . efficient time. Service staff were professional and friendly. More

Amazing. Everyone is ALWAYS friendly Germain has the most friendly staff in the service dept. always nice, always offers a car wash, and is always making sure I understand my inspection. Germain has the most friendly staff in the service dept. always nice, always offers a car wash, and is always making sure I understand my inspection. More

Fast and efficient I was met on time by the service rep. The paperwork was completed in a timely manner as was the agreed upon service. The work was completed in a short I was met on time by the service rep. The paperwork was completed in a timely manner as was the agreed upon service. The work was completed in a shorter time than I was originally told and the work seems quite satisfactory. More

oil Change Got oil change, put on there for car wash(never had to ask for one at Acura they did it automatically) had car for two days so went and picked car up Got oil change, put on there for car wash(never had to ask for one at Acura they did it automatically) had car for two days so went and picked car up , no car wash talked to service guy said we don’t have time today..so must take over two days to get car wash... More

Service of 2017 Highlander My service rep was extremely courteous and friendly. I stayed in the waiting area during the service of my car and only had a short wait. Everyone at My service rep was extremely courteous and friendly. I stayed in the waiting area during the service of my car and only had a short wait. Everyone at Germain Toyota is very friendly and courteous. More

Fast service. Excellent customer service! Fast and convenient service every time. Excellent customer service. I'm impressed with how they treat their customers and take time to explain what' Fast and convenient service every time. Excellent customer service. I'm impressed with how they treat their customers and take time to explain what's been done to their vehicle, Nice waiting area with charging stations for cell phones, comfy seats while you wait, and free wi-fi...plus hot beverages. Makes the time go faster. Our next car will definitely be a Toyota from Germain Toyota. More

Germain is the best! Germain Toyota's service center is by far the best in central Ohio. Staff there is always very knowledgeable, courteous, fair, and upfront about any Germain Toyota's service center is by far the best in central Ohio. Staff there is always very knowledgeable, courteous, fair, and upfront about any work and costs that are planned. More

My review The quality of the service was professional and proficient. I have brought my vehicle there before and I will consider bringing my vehicle back to Ger The quality of the service was professional and proficient. I have brought my vehicle there before and I will consider bringing my vehicle back to Germain Toyota again. More

Great I was out in timely manner. I received courteous service. The service manager was helpful explaining all work performed on my vehicle. I was pleased I was out in timely manner. I received courteous service. The service manager was helpful explaining all work performed on my vehicle. I was pleased with the service and will return in the future. More