Back

Germain Toyota of Columbus - Service Center

Columbus, OH

4.6
902 Reviews

902 Reviews of Germain Toyota of Columbus - Service Center

Sort by
April 17, 2018

Fast and peace It was great to have Germain as my dealer because the service time was well. I am really satisfied with my recent oil change of my car. More

by KHEMU.SHARMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and the 5-star rating. Your complete satisfaction is our #1 priority. Best Regards, Rich Newsome General Manager

April 17, 2018

45,000 mile Maint Required The agent was very friendly and explained what was needed. He also provided me with some additional items to consider in the near future. He also pr More

by SEAL0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
Apr 18, 2018 -

Germain Toyota of Columbus responded

Your kind words and 5-star rating are truly appreciated. Please let us know if there is anything further we may assist with. Best Regards, Rich Newsome General Manager

April 17, 2018

Always a great experience! I drive 50 miles to have Germain do my maintenance rather than go to the dealership 3 miles away. Never have I had a less than exceptional experience! More

by Joy’s driver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for making the trip to our dealership for service. It means so much to all of us. Best Regards, Rich Newsome General Manager

April 17, 2018

Top notch service I like their online scheduler. They don’t try to push unnecessary services or replacement parts. They are very quick and the waiting area is very comf More

by JDIHRKOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Kauer
Apr 18, 2018 -

Germain Toyota of Columbus responded

Thank you for taking the time to provide us this positive feedback. We appreciate your business. See you next time. Best Regards, Rich Newsome General Manager

April 17, 2018

It went perfectly Service was smooth and quick and everyone wad very helpful. I had additional questions regarding my lease was that able to be answered. My advisor was More

by J.FADEL1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Germain Toyota of Columbus responded

We are thrilled to hear about your all around positive experience. Thank you for the kind words. Best Regards, Rich Newsome General Manager

April 17, 2018

Always fabulous Great service and always ready to help customers. I don't ever want to deal with anyone else. You make the process so very easy. More

by SUSYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loralee Trapp, Nicole McCoy
Apr 18, 2018 -

Germain Toyota of Columbus responded

Your satisfaction is our goal. Thank you for sharing yours. Best Regards, Rich Newsome General Manager

April 17, 2018

Great service. Ever thing went as planned. Every time my wife or I go there it is always a good experience. The only problem is I always want to buy a new car when I More

by JLBASSETT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Germain Toyota of Columbus responded

We truly value your business and are always here when you are ready for that new car. Best Regards, Rich Newsome General Manager

April 15, 2018

Fast and convenient I am new to the area.This was my first time to this location. I am very impressed. I was promptly met at soon as I entered the service department, my More

by BARBG1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Germain Toyota of Columbus responded

Welcome to the Columbus area and thank you for choosing Germain Toyota for your service needs. We appreciate your business and look forward to building a lasting relationship. Best Regards, Rich Newsome General Manager

April 13, 2018

Good service A Pleasant staff, fast work staff Excellent experience Would recommend the location for service and the staff for pleasant experience A Helpful s More

by MAS3273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Salisbury
Apr 16, 2018 -

Germain Toyota of Columbus responded

Thank you for leaving us this kind review and for your business. Best Regards, Rich Newsome General Manager

April 13, 2018

Great customer service Was treated excellent, and well informed of what my car needed. Gentlemen who check me in and out was outstanding. The waiting area is extremely comfo More

by MLITTLE185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Campbell
Apr 16, 2018 -

Germain Toyota of Columbus responded

We are happy to know your service visit went off without a hitch and that you enjoyed the amenities offered while you wait. We look forward to your next visit. Best Regards, Rich Newsome General Manager

...
69
...