Germain Toyota of Columbus - Service Center

First time there for service for our 2018 Rave. Was taken c Customer service was great! Chuck was very thorough w answering my questions! The waiting area in the dealership was very clean & offered a wide varie Customer service was great! Chuck was very thorough w answering my questions! The waiting area in the dealership was very clean & offered a wide variety of coffee, tea etc while you waited! More

Great service Tracy was amazing. She’s remembered that I regularly come to get my car serviced and took great care of me. I purchased the Highlander from Lindsay Ho Tracy was amazing. She’s remembered that I regularly come to get my car serviced and took great care of me. I purchased the Highlander from Lindsay Honda and had there plates. Tracy said, “we need to get you Germain plates.” I totally agreed too. Thanks Tracy! More

Excellent service, as usual! My regular service checkup was quick, easy, and comfortable. The staff are always so friendly, and knowledgeable, and I never feel pressured to take My regular service checkup was quick, easy, and comfortable. The staff are always so friendly, and knowledgeable, and I never feel pressured to take on additional costs. More

Excellent service, as usual. My service was quick, easy, and comfortable. It did not take that long, even with the extra services that I needed on my vehicle. Denise was so fri My service was quick, easy, and comfortable. It did not take that long, even with the extra services that I needed on my vehicle. Denise was so friendly and knowledgeable. The waiting room is very comfortable. More

excellent service experience Excellent Service Experience, easy to set appointment, friendly service advisor that is really concerned about my vehicle. Explained what I needed an Excellent Service Experience, easy to set appointment, friendly service advisor that is really concerned about my vehicle. Explained what I needed and did not try and sell me other services I didn't need. Truck was done when they said it would be, service advisor kept me informed through the entire process, very competitive pricing. More

Wheel Bearing Problem And Bad Tire Noise I plan not to go back back Germain Toyota for any other services coz I had to report the same issue for 7 times. Thanks I plan not to go back back Germain Toyota for any other services coz I had to report the same issue for 7 times. Thanks More

JUST PERFECT I got tired overpaying for oil changes and found an ad for Germain and decided to give it a try. I had no problem scheduling an appointment,everyone i I got tired overpaying for oil changes and found an ad for Germain and decided to give it a try. I had no problem scheduling an appointment,everyone in the service dept were as nice as could be and I was in and out in no time and was cheaper than the others! More

Tire noise. Third visit for helicopter sound. They did front end alignment. Said sound will disappear. Well see. Thats why a 4star n not 5 star Still have Third visit for helicopter sound. They did front end alignment. Said sound will disappear. Well see. Thats why a 4star n not 5 star Still have noise. More

Germain Toyota's Service I had a great experience with Germain Toyota. They informed me about everything that a 30,000 mile inspection would include. They were polite and v I had a great experience with Germain Toyota. They informed me about everything that a 30,000 mile inspection would include. They were polite and very professional. More

Regular Maintenance visit Took car in for regular maintenance under Toyota Care. Was treated very well no problems. Wait was little over an hour. Car wash leaves spots all Took car in for regular maintenance under Toyota Care. Was treated very well no problems. Wait was little over an hour. Car wash leaves spots all over car was only problem. More