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Germain Toyota of Columbus - Service Center

Columbus, OH

4.6
915 Reviews

915 Reviews of Germain Toyota of Columbus - Service Center

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April 15, 2018

Fast and convenient I am new to the area.This was my first time to this location. I am very impressed. I was promptly met at soon as I entered the service department, my More

by BARBG1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Germain Toyota of Columbus responded

Welcome to the Columbus area and thank you for choosing Germain Toyota for your service needs. We appreciate your business and look forward to building a lasting relationship. Best Regards, Rich Newsome General Manager

April 13, 2018

Good service A Pleasant staff, fast work staff Excellent experience Would recommend the location for service and the staff for pleasant experience A Helpful s More

by MAS3273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Salisbury
Apr 16, 2018 -

Germain Toyota of Columbus responded

Thank you for leaving us this kind review and for your business. Best Regards, Rich Newsome General Manager

April 13, 2018

Great customer service Was treated excellent, and well informed of what my car needed. Gentlemen who check me in and out was outstanding. The waiting area is extremely comfo More

by MLITTLE185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Campbell
Apr 16, 2018 -

Germain Toyota of Columbus responded

We are happy to know your service visit went off without a hitch and that you enjoyed the amenities offered while you wait. We look forward to your next visit. Best Regards, Rich Newsome General Manager

April 13, 2018

Great service I was very impressed with the service I received. Took my car in on Mon., they started working on it immediately and it was ready for me on Thurs. a More

by FRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Meredith Davis
Apr 16, 2018 -

Germain Toyota of Columbus responded

Thank you for choosing our body shop to assist with our auto repairs. We are happy to know you were pleased with the service you received. Best Regards, Rich Newsome General Manager

April 12, 2018

Love Germain services and are so glad Teresa Wildon os back Great waiting area with wifi. Great checkout personnel, and wonderful service, specially Teresa. This center is well managed, from top to bottom. Th More

by TSMODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Germain Toyota of Columbus responded

Thank you for the kind words and 5-star review. We greatly appreciate the shout out for Teresa. Best Regards, Rich Newsome General Manager

April 11, 2018

Great service................great personnel!! Great service is what brought us to Germain from the beginning and we have received nothing but the best service from the service and sales side. More

by daverankin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Lacy Stith, Denise Mitchell, Germain Toyota Service Team, Tracy Goleman, Billy Blanton
Apr 12, 2018 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience with both our sales and service teams. Best Regards, Rich Newsome General Manager

April 11, 2018

Excellent service Excellent service!! Friendly staff!! Punctual, respectful, knowledgeable and helpful. I will recommend this service center to others in a heart beat More

by ANUQUAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Mitchell, Germain Toyota Service Team
Apr 12, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation. Best Regards, Rich Newsome General Manager

April 11, 2018

Good Service Denise was very courteous and explained all that went on in detail. The time as fast as usual and I will continue to take my vehile there. More

by KUPSKYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Mitchell
Apr 12, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and kind words. We are happy to know that Denise provided you a quality experience. Best Regards, Rich Newsome General Manager

April 11, 2018

Fast and efficient. They got me in and out in 15 minutes. They told me the wait would be possibly an hour so this was quite nice. Polite and helpful staff. More

by BRIAN_HAYDEN_8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo, Billy Blanton
Apr 12, 2018 -

Germain Toyota of Columbus responded

Thank you for the kind review and 5-star rating. Best Regards, Rich Newsome General Manager

April 11, 2018

Quick and Easy Bought our Rav4 from this dealer new. But live 100 miles away. Been getting service at my local dealer. Not very satisfied with my local dealer. I wa More

by DBESCO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
Apr 12, 2018 -

Germain Toyota of Columbus responded

Thank you for allowing us to provide you with the quality service you deserve. We appreciate your business and positive feedback. Best Regards, Rich Newsome General Manager

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