Germain Toyota of Columbus - Service Center

Great service. Ever thing went as planned. Every time my wife or I go there it is always a good experience. The only problem is I always want to buy a new car when I Ever thing went as planned. Every time my wife or I go there it is always a good experience. The only problem is I always want to buy a new car when I go! More

Fast and convenient I am new to the area.This was my first time to this location. I am very impressed. I was promptly met at soon as I entered the service department, my I am new to the area.This was my first time to this location. I am very impressed. I was promptly met at soon as I entered the service department, my car was serviced fast and efficiently. More

Good service A Pleasant staff, fast work staff Excellent experience Would recommend the location for service and the staff for pleasant experience A Helpful s A Pleasant staff, fast work staff Excellent experience Would recommend the location for service and the staff for pleasant experience A Helpful staff A Nice lounge More

Great customer service Was treated excellent, and well informed of what my car needed. Gentlemen who check me in and out was outstanding. The waiting area is extremely comfo Was treated excellent, and well informed of what my car needed. Gentlemen who check me in and out was outstanding. The waiting area is extremely comfortable, complete with charging areas for your phone. More

Great service I was very impressed with the service I received. Took my car in on Mon., they started working on it immediately and it was ready for me on Thurs. a I was very impressed with the service I received. Took my car in on Mon., they started working on it immediately and it was ready for me on Thurs. afternoon. My car was pretty clean when I took it in, but boy they sure cleaned it up better, windows washed in and out, car dusted on the inside and Weather Teck rugs were even all cleaned up. You would never know my car was in a little accident. More

Love Germain services and are so glad Teresa Wildon os back Great waiting area with wifi. Great checkout personnel, and wonderful service, specially Teresa. This center is well managed, from top to bottom. Th Great waiting area with wifi. Great checkout personnel, and wonderful service, specially Teresa. This center is well managed, from top to bottom. Thank you all for you great service More

Excellent service Excellent service!! Friendly staff!! Punctual, respectful, knowledgeable and helpful. I will recommend this service center to others in a heart beat Excellent service!! Friendly staff!! Punctual, respectful, knowledgeable and helpful. I will recommend this service center to others in a heart beat and I will continue to go back there. More

Good Service Denise was very courteous and explained all that went on in detail. The time as fast as usual and I will continue to take my vehile there. Denise was very courteous and explained all that went on in detail. The time as fast as usual and I will continue to take my vehile there. More

Fast and efficient. They got me in and out in 15 minutes. They told me the wait would be possibly an hour so this was quite nice. Polite and helpful staff. They got me in and out in 15 minutes. They told me the wait would be possibly an hour so this was quite nice. Polite and helpful staff. More

Quick and Easy Bought our Rav4 from this dealer new. But live 100 miles away. Been getting service at my local dealer. Not very satisfied with my local dealer. I wa Bought our Rav4 from this dealer new. But live 100 miles away. Been getting service at my local dealer. Not very satisfied with my local dealer. I was up in Columbus and called to see if Germain could squeeze me in for service and they did. Very satisfied with the excellent customer service and short wait time THx. More