Germain Toyota of Columbus - Service Center

They were faster then expected them too. This was my first oil change with my new car i’ve recently purchase with Germain Toyota. When I got in they told me a hour and a half wait, 30 minutes This was my first oil change with my new car i’ve recently purchase with Germain Toyota. When I got in they told me a hour and a half wait, 30 minutes later they were done. Amazing. More

60000 miles service I was greeted within a few minutes. Found out I needed brakes replaced and Joe found a discount for that work. He kept me informed as the service went I was greeted within a few minutes. Found out I needed brakes replaced and Joe found a discount for that work. He kept me informed as the service went along. upon completion he went over everything that was done. More

Outstanding Service I have used Germain Toyota's Service Center for years to perform routine maintenance on my Toyota cars. I say routine maintenance because that's all t I have used Germain Toyota's Service Center for years to perform routine maintenance on my Toyota cars. I say routine maintenance because that's all they have ever needed! The level of service the Germain Team provides is fantastic. I have worked with Tracy and Teresa primarily and both are exceptional associates. They explain what they are going to have performed and fulfill their promise delivering my cars right on time. I believe they are open, honest, and offer the best price. What more can you ask for! More

Great Service Every time I come for service, I know my car is going to run better after I leave. I can't thank you enough for all that you do. Joe Campbell did an e Every time I come for service, I know my car is going to run better after I leave. I can't thank you enough for all that you do. Joe Campbell did an excellent job!!! More

Oil change, tire rotation. Great experience as usual. Thank you for the professional service you always provide me with. I will always comes back to Germainfor service. They are Great experience as usual. Thank you for the professional service you always provide me with. I will always comes back to Germainfor service. They are dependable, trustworthy and always treat me as a valued customer. More

Great Service, Great Customer Services I had a great experience with Germain Toyota of Columbus and I highly recommend Germain Toyota of Columbus to everyone looking to buy or service a Toy I had a great experience with Germain Toyota of Columbus and I highly recommend Germain Toyota of Columbus to everyone looking to buy or service a Toyota vehicle. More

Overall, reliable, pleasant, helpful, and reasonable. Usually, Denise Mitchell is my go-to service rep. She knows her stuff, stays on top of what's going on with my car, explains everything thoroughly, a Usually, Denise Mitchell is my go-to service rep. She knows her stuff, stays on top of what's going on with my car, explains everything thoroughly, and is just an all-around, really nice woman; and I enjoy seeing her every time I go in for service. That personal touch of knowing with whom I am dealing makes me feel more relaxed about getting my car serviced as it's always anxiety-producing since I never know what might come up. Also, I really like the car credit card that I can pay off interest-free. That takes a lot of the worry out of the equation. I used to be a VW person and switched back around 2001 when I got my first RAV4. I found Midwest Auto to be really arrogant, unfriendly, unhelpful and too expensive so when I first started going to this dealership, I was really leery. After over, 16 years of going to Germain, I feel I'm in pretty good hands. More

Spot On! No appointment made, but got right in. Service Manger addressed me by my name. Service done, car washed wiper blades adjusted(s m knew without my ask No appointment made, but got right in. Service Manger addressed me by my name. Service done, car washed wiper blades adjusted(s m knew without my asking).. I left smiling—I’ll be back! More

Great customer service All scope of work was described to me completely. All service including a car wash was done in a very timely manner. I was immediately notified once All scope of work was described to me completely. All service including a car wash was done in a very timely manner. I was immediately notified once service had been completed More

No a great services My previous sevice they charged me for a tire rotation nad they did not even touch my tires, I know because one of my tires have a little mark. I ment My previous sevice they charged me for a tire rotation nad they did not even touch my tires, I know because one of my tires have a little mark. I mentioned to sevices guy this time, and he don't do nothing about it not even the tires rotation. They guys are not really helpful at all, they should be try to be a little more friendly as well. More