Germain Toyota of Naples

Service and Sales Excellence I wish there was a way to transfer your outstanding facility back to Albany NY. More important how about Peggy Mazaras (service)!!!! That lady is effi I wish there was a way to transfer your outstanding facility back to Albany NY. More important how about Peggy Mazaras (service)!!!! That lady is efficient, knowledgeable, customer friendly, with loads of high energy. Peggy represents your company in a manner that I wish existed in other dealerships. She is a real asset. Dondre Brown (sales), I went in for an oil change an almost came out buying a car. Wow, that man is good. Very impressive in friendly style, approach, very knowledgeable and ability to find a solution or answer to every reason why I liked the car but was'nt sure if I really wanted to buy. That man knows how to close the deal. He was so good when I return home I might reach out to him for my other car. Germain is a great car buying experience. People, attitude, knowledge, facility, WOW!!! Toyota shoulod have its training center right there. And Rony Levy has to be credited for what he is doing for the sales team. Hope his back gets better. Thanks More

New car sales No one likes buying a car but I had a great experience at Germain Toyota. Jaime Rocha was excellent. Not only was he informative but he was friendly No one likes buying a car but I had a great experience at Germain Toyota. Jaime Rocha was excellent. Not only was he informative but he was friendly and personable. In fact, everyone I met was great. Eddie Vasco took the time to answer All my questions and help me to understand everything I was signing. I would recommend Germaine Toyota. More

Mark Mourning and Angie Eling My entire experience was fantastic. Went in for an oil change and came home with a new car. Mark listened to what I needed and delivered - quickly. I My entire experience was fantastic. Went in for an oil change and came home with a new car. Mark listened to what I needed and delivered - quickly. I didn't have time to be there all day. I had all the info I needed before my car was finished with the service I was there for. Angie was really helpful and on the ball. They both went above and beyond my standard expectation of customer service from a car dealer. More

WE SHOULD START A PROGRAM CALLED, "SHARE-A-REPAIR" When a service rep goes over and beyond what's required, it deserves mentioning. Geff took it upon himself to examine, clean and replace my interior When a service rep goes over and beyond what's required, it deserves mentioning. Geff took it upon himself to examine, clean and replace my interior AC filter eliminating a musty odor. This was not something I asked him to do, he just did it for free. I feel like sending in $20.00 anyway, a start a fund called SHARE-A-REPAIR so others can get necessary repairs that they cannot afford. Maybe everyone getting their 6 month free service can contribute a few few dollars that are matched by the dealership and then passed on fol;ks that need the money for repairs. Just a thought. More

Derek Harp was very professional and helpful during our Corolla purchase. No hard sell, very courteous and personable. He even arranged for me to borrow one o was very professional and helpful during our Corolla purchase. No hard sell, very courteous and personable. He even arranged for me to borrow one of the huge bows to put on the car for my daughters birthday. Thank you Derek. I will look for you when we decide to buy another new Toyota. More

Service rep Peggy went out of her way to make this a good visit. She is an asset to your dealership. She was right there to greet me and keep me informed. Peggy went out of her way to make this a good visit. She is an asset to your dealership. She was right there to greet me and keep me informed. More

Prompt, friendly service. Pleasant waiting area. Since the purchase of my PriusV I have been going to Germaine Toyota for regular maintenance according to schedule. At every visit - not most -EVERY Since the purchase of my PriusV I have been going to Germaine Toyota for regular maintenance according to schedule. At every visit - not most -EVERY visit, the staff have been friendly, polite, helpful and professional. More

Good Service Since I purchase of my pre-owned corolla, I have been going to Germain Toyota for all service from regular maintenance to changing parts. At every v Since I purchase of my pre-owned corolla, I have been going to Germain Toyota for all service from regular maintenance to changing parts. At every visit, the staff have been friendly, polite, helpful and professional. Richard Estes is always try to make his costumer feel comfortable. He is friendly and helpful. I couldn't be happier for the service I received from him. More

Looking,for a new car I have to say that from the beginning till the end of my purchase I did I got the best service, each person I spoke they were very well knowledgeable I have to say that from the beginning till the end of my purchase I did I got the best service, each person I spoke they were very well knowledgeable in everything I would ask or had questions on. I am very please with everything that. I have recommend this place to many of my friends and family as well my clients More

I am now a true blue TOYOTA customer!!!!!! Daniel McLane is a Go-Getter!!!! He was very helpful and very accurate with all my Questions!!! I am Pleased and he has earned a " TRUE BLUE COSTUMER" Daniel McLane is a Go-Getter!!!! He was very helpful and very accurate with all my Questions!!! I am Pleased and he has earned a " TRUE BLUE COSTUMER" with Toyota!!!! Thanks Daniel for all your help! More