
Germain Toyota of Naples
Naples, FL
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Great operation! Everyone who I met or talked to was was happy, accomadating and helpfull. Not only respectful to me as a customer, but also showed total respect for t Everyone who I met or talked to was was happy, accomadating and helpfull. Not only respectful to me as a customer, but also showed total respect for the dealership. More
Turning in Camry for a new lease Taylor Davis did a good job describing the Camry and its details. He was pleasant and concise and took extra care of making sure we understood the ca Taylor Davis did a good job describing the Camry and its details. He was pleasant and concise and took extra care of making sure we understood the car and lease agreement. More
Absolutely an awesome ezperience. Today I wasn't expecting to purchase a vehicle, but I knew that if the price was right I would do it. I came in and I had the most amazing sales guy h Today I wasn't expecting to purchase a vehicle, but I knew that if the price was right I would do it. I came in and I had the most amazing sales guy his name is Marcus V. He really and truly cares for his clients: he told me he would do his best and make sure it all worked out in my favor! It indeed worked out in my favor! This was by far the BEST car buying experience I've EVER had! We'll be back Marcus! Im extremely happy with new car!!! :) thanks Germain Toyota More
The best Marcus Veiga is the best car dealer I ever met. He actually pays attention to you and fights for you for the car you desire. When ever you go to this Marcus Veiga is the best car dealer I ever met. He actually pays attention to you and fights for you for the car you desire. When ever you go to this car dealership, ask for Marcus! You'll never regret it. More
EXCELLENT SERVICE MY SERVICE ADVISOR WAS RICHARD ESTES. I CALLED IN THE MORNING FOR AN AFTERNOON APPOINTMENT TO HAVE A WINDSHIELD WASHER PROBLEM RESOLVED. GOT THE APP MY SERVICE ADVISOR WAS RICHARD ESTES. I CALLED IN THE MORNING FOR AN AFTERNOON APPOINTMENT TO HAVE A WINDSHIELD WASHER PROBLEM RESOLVED. GOT THE APPOINTMENT, GOT THE PROBLEM FIXED AND WAS ON MY WAY! GREAT, GREAT, GREAT! More
Organized and efficient From the ease of making the appointment on-line to the organized attention upon arrival, customer service and efficiency was an utmost priority. Peggy From the ease of making the appointment on-line to the organized attention upon arrival, customer service and efficiency was an utmost priority. Peggy Mazaras was very professional as well as friendly in her handling of my 15,000 service. She is an asset to your dealership. More
Marcus listens to you!!!!!! This is the second vehicle that my wife and I have purchased from Germain Toyota of Naples and both times we dealt with Mr. Marcus Veiga. Marcus s This is the second vehicle that my wife and I have purchased from Germain Toyota of Naples and both times we dealt with Mr. Marcus Veiga. Marcus sold us two quality vehicles at a fair price and we could not be more pleased. What Marcus does is listen. He pays attention to your needs and works with you. Since my wife and I are Seniors we really appreciate that care. Thank you Marcus!!!! More
Excellent & On Time My serviceman, Malaun Humberto, was courteous and informative. I was taken right on time and the service was completed in one hour. The waiting area i My serviceman, Malaun Humberto, was courteous and informative. I was taken right on time and the service was completed in one hour. The waiting area is clean & comfortable with snacks & drinks available. More
A Professional Service Appointment That Was Very Successful This service appointment was basically the initial "We Owe You" items that were to be put on my new 2015 Prius V - Model 5. The coordination between This service appointment was basically the initial "We Owe You" items that were to be put on my new 2015 Prius V - Model 5. The coordination between Angela and Malaun to get this accomplished was flawless. All the items were completed and done well. Thank You!!!!! More
Service visit Came for assistance with an interior light problem. Was able to have a service visit incorporated, thus saving me a return visit. Took a bit longer Came for assistance with an interior light problem. Was able to have a service visit incorporated, thus saving me a return visit. Took a bit longer than I had initially planned on, but glad not to have to return later for addition service. Peggy Mazaras was just terrific! I enjoy working with her to keep my car serviced properly. More