Germain Toyota of Naples

George Donovan and Germain Toyota rocks! Assigned to George Donovan as my rep retired from full time work---well, George worked out perfectly ---got my car serviced quickly with no hassles, v Assigned to George Donovan as my rep retired from full time work---well, George worked out perfectly ---got my car serviced quickly with no hassles, very professional. Made my visit very rewarding as George took care of a small problem very efficiently. More

efficient, pleasant to deal with Dealt with Laurence B who was efficient and friendly. Dropped car off and picked up car next day after oil change and tire rotation. Was in and out ea Dealt with Laurence B who was efficient and friendly. Dropped car off and picked up car next day after oil change and tire rotation. Was in and out each time within 20-30 minutes. Laurence called when car ready for pickup. More

Alan Carey provided solid information Alan Carey, provided solid information about the choices at Germaine. Whenever he had any doubt he confirmed or expanded his knowledge by consulting Alan Carey, provided solid information about the choices at Germaine. Whenever he had any doubt he confirmed or expanded his knowledge by consulting others. I value that approach as too many others claim knowledge that frequently proves incomplete or inaccurate. He approached me with respect and patience and in the end I think (one really never knows) that I received good value for the price I paid. When I returned with a question about the lane departure warning he stayed with me until we made an appointment with tech support to check out the problem. In a previous lease I had the opposite response, when I came in with a question the salesman essentially seemed not to know me and offered no help so Alan's approach was definitely exceptional. More

Service visit of 5/21/15 Jeremy Bongle was excellent and appears to have nicely taken over for Ann Marie Robucks.He had the best interests of both the dealership and the custo Jeremy Bongle was excellent and appears to have nicely taken over for Ann Marie Robucks.He had the best interests of both the dealership and the customer in mind in doing his job More

10,000 Mile Service Malaun Humbert did a great job greeting me and exceeded all expectations of great service. I made an appointment based on the reviews from this site Malaun Humbert did a great job greeting me and exceeded all expectations of great service. I made an appointment based on the reviews from this site after moving into the area from New England. More

Servicing Pleasant experience; friendly & efficient staff. Waiting room clean & coffee & snacks offered was a plus. I was taken on time & the car was ready whe Pleasant experience; friendly & efficient staff. Waiting room clean & coffee & snacks offered was a plus. I was taken on time & the car was ready when I was told it would be. More

Right Price + Excellent Customer Service = Great Experience Germain Toyota of Naples, Florida is without peer when it comes to customer service. They provide an environment which is accommodating and relaxing; Germain Toyota of Naples, Florida is without peer when it comes to customer service. They provide an environment which is accommodating and relaxing; there are snacks/beverages, a main waiting area with a wide-screen television, and a quiet room for those of us who want to read a good book or do some computer work. In addition, the customer service specialist (Angie) who works with me on a regular basis, epitomizes Germain's continual quest for customer satisfaction; pleasant interaction and transparency of business transactions make for a rather delightful visit. More automobile dealerships should take heed of this exemplar of proper business dealings with the general public. They could learn something here. More

Why we bought our new Prius from Germain Toyota We just purchased a new 2015 Prius model 4. Our sales person was a young man named Eric Hart. Eric did a wonderful job of helping us make the right d We just purchased a new 2015 Prius model 4. Our sales person was a young man named Eric Hart. Eric did a wonderful job of helping us make the right decission on the correct model car for us. He was very patient and understanding and worked with us the whole way. Eric impressed us as a "two thumbs up " type of person and it was an exellent experience doing business with Eric sincerely Dave and Helen Jensen More

great job Did a great Job servicing my car, great customer service, will alwaya take my car the germain Did a great Job servicing my car, great customer service, will alwaya take my car the germain More