Germain Toyota of Naples

Best service advisor We were introduced to George Donovan and he arranged exactly what we needed and wanted to have done, and then he arranged transportation for us to hav We were introduced to George Donovan and he arranged exactly what we needed and wanted to have done, and then he arranged transportation for us to have breakfast while the work was being done. He took care of the details and he did so with kindness and intelligence. He's a credit to the dealership! More

Peggy Mazaras!!!! Excellent Service like family! I wish to commend Peggy Mazaras.... She is so knowledgeable, so efficient, so professional, She was able to take me in for my oil change maintenanc I wish to commend Peggy Mazaras.... She is so knowledgeable, so efficient, so professional, She was able to take me in for my oil change maintenance and check up on my car, on short notice, and was so helpful to me... My husband joseph has cancer and is not able to service the car, and I had almost forgot the mileage on the oil change . She will be the one I will call always for any service. She is honest and so pleasant to talk to, and trust for service. She is an asset to the fine company that a Germain is. Additionally I drive from Ft Myers for this company and Peggy Mazaras always! More

In for service Found one problem, quickly addressed. Frank Lopez friendly, thorough and kept track of where my RAV4 was moving along. A real Pleasure to deal with! Found one problem, quickly addressed. Frank Lopez friendly, thorough and kept track of where my RAV4 was moving along. A real Pleasure to deal with! More

Once again excellent service! George Donavan was very helpful in identifying the problem and getting the work done in a timely manner! The hour and a half wait went by quickly and George Donavan was very helpful in identifying the problem and getting the work done in a timely manner! The hour and a half wait went by quickly and in a comfortable setting. More

Service and " unexpected " purchase-lease This review of service is in regard service for my 2013 Sienna: it was George Donovan who was in charge and The sales staff regarding my lease of my This review of service is in regard service for my 2013 Sienna: it was George Donovan who was in charge and The sales staff regarding my lease of my new 2015 Sienna Limited; They are as best I can remember, 1) your famous ex soccer star from Brazil, 2) ? Jenvier, 3) Ryan 4) Scott in finance. I had a remarkable experience this time. Great patience was afforded me to consider various options to purchase and lease. All elements were covered and I felt I was fully informed enough to make a proper decision. One can easily be overcome by all the details and say YES in a confused state. This was avoided by their patience. As an aside I really came in for just service of my 2013 Sienna but subjectivly knew what I was in for and I must say I enjoyed the "TRAP". Right on Germain Toyota! Walter Neglia More

Straight A's The people at Germain are real professionals. They have repairs and maintenance down to a science. There customer service is the best and the work t The people at Germain are real professionals. They have repairs and maintenance down to a science. There customer service is the best and the work they perform is impeccable More

first service Malaun Humbert went out of his way too meet our service and time requirements. We were very impressed with his professional approach to our service n Malaun Humbert went out of his way too meet our service and time requirements. We were very impressed with his professional approach to our service needs. Jane and Frank Capozzi More