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Germain VW of Columbus
Columbus, OH
107 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 107 reviews
Helpful November 02, 2022
Terrible. .. Wouldn't budge on price of a truck that was over 10 years old and had damage to it, evidently wasn't looking for a sale! .. Wouldn't budge on price of a truck that was over 10 years old and had damage to it, evidently wasn't looking for a sale! More
by toddbowen756
Employees Worked With
Unknown
October 09, 2022
I bought a Certified Pre-owned vehicle on 10/07/2022. The entire process was was personal and professional. Maddie, Christian, Justin and Kayla Lee were a pleasure to work with. I got an excellent offer The entire process was was personal and professional. Maddie, Christian, Justin and Kayla Lee were a pleasure to work with. I got an excellent offer for my trade-in, and the negotiation for the new vehicle was easy. I would suggest that anyone looking for a vehicle contact Christian Quezada at christian@germainvwcolumbus.com. He is top-notch! More
by Hollowayrich1
Employees Worked With
Maddie, Christian, Justin, Kayla Lee
August 31, 2022
This place must hire a service that buffs up their ratings, because there's no way they're really getting 4-5 stars. For the second time in 2 weeks, I was left on hold with the service department o ratings, because there's no way they're really getting 4-5 stars. For the second time in 2 weeks, I was left on hold with the service department only to find out that they LEFT (knowing someone was on hold). The left before 6 when they supposedly close. I was on hold over 30 minutes both times. They did not call me about my car (brand new car, there for repair of a problem that shouldn't have happened) when they said they would, which is why I had to call in the first place. I later found out that the car has been ready, who knows how long. I also don't appreciate that their hold recording tells you repeatedly that you can leave a message, but in fact you cannot do so. Go to another dealer. More
by pj
Employees Worked With
service
November 14, 2021
Very Good Experience, no pressure sales, the staff were welcoming and attentive. I the financial paperwork time was smooth and simple. I will share this experience. I kept saying to myself, "Did I just b welcoming and attentive. I the financial paperwork time was smooth and simple. I will share this experience. I kept saying to myself, "Did I just buy car?" My Husband & Son enjoyed the refreshments!! More
by CharJax912
Employees Worked With
Nicholas, Justin & Kayla
August 08, 2020
I recently purchased a used 2019 Honda Pilot from Corey at Germain VW. I was extremely satisfied with my car buying experience. I suggest you consider Germain VW and request Conor O'Leary when you are at Germain VW. I was extremely satisfied with my car buying experience. I suggest you consider Germain VW and request Conor O'Leary when you are looking to purchase a new or used vehicle. More
by Dicksalsberry
Employees Worked With
Conor O'Leary, finance & Internet sales
February 29, 2020
I bought my first car here, a 2016 Jetta with a 200,000 mile warranty and very affordable payments. They had fair prices and Justin made my first car buying experience pleasant and simple. There was no has mile warranty and very affordable payments. They had fair prices and Justin made my first car buying experience pleasant and simple. There was no hassle at all. Thanks for the sweet ride Germain! More
by Trent
Employees Worked With
Justin
August 30, 2019
No hassle sales, no nonsense pricing Having been very pleased when we used Hatfield for routine service on our 2013 Beetle, we included them when considering purchasing a new 2019 Beetle Having been very pleased when we used Hatfield for routine service on our 2013 Beetle, we included them when considering purchasing a new 2019 Beetle - the last year of production until VW reintroduces this iconic car probably in an electric version. We visited all three VW dealers in Columbus and Hatfield gave us the best trade-in on our 2013 car and the best price on a new vehicle. Not only that, they sourced the color Beetle we wanted from another dealer in Cincinnati and they had it 2 days later for us to test drive. No hassle, transparent sales talk, prompt follow up and proven service support - what more would you want in dealer? Maybe a VW cap? More
by Luigi F
Employees Worked With
Ben, Nikita
July 28, 2019
Love my new 2019 beetle! Purchased my second beetle from Hatfield. The service was excellent, the process was easy and my car is beautiful! Very happy customer!i only wish the Purchased my second beetle from Hatfield. The service was excellent, the process was easy and my car is beautiful! Very happy customer!i only wish they were going to keep making the beetles. I love them! More
by Jenbug
Employees Worked With
Anthony Filio
