Gervais Ford
Ayer, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Excellent service, very quick and responsive, and competent at addressing issues that come up. They seem to know their way around electric vehicles, and I appreciate their attention to detail. competent at addressing issues that come up. They seem to know their way around electric vehicles, and I appreciate their attention to detail. More
The Gervais service team always provides a prompt, professional service experience. I highly recommend them! The team is knowledgeable, and easy to deal with. professional service experience. I highly recommend them! The team is knowledgeable, and easy to deal with. More
I was waking on the lot for 15 minutes and not one sales person bothered to come out. I bought a truck somewhere else then. I came in for a state inspection and Kimberly was super friendly and very helpfu person bothered to come out. I bought a truck somewhere else then. I came in for a state inspection and Kimberly was super friendly and very helpful to a first time truck owner!!! Very honest! Vam and Devin were also fantastic. Because of those three I will be back!!@ More
They were very pleasant , services were rendered and ready in a timely manner, I will continue to use gervais to service my vehicle. ready in a timely manner, I will continue to use gervais to service my vehicle. More
Second time dealing with Gervais Ford. Both experiences were similar. Sales staff knowledgeable and helpful, in procuring the truck we wanted. Both experiences were similar. Sales staff knowledgeable and helpful, in procuring the truck we wanted. More
Honest, fair, great service. Traveled 300 miles and would go again! They represented the car accurately and were never pressured me to make the sale and didn’t push things I didn Traveled 300 miles and would go again! They represented the car accurately and were never pressured me to make the sale and didn’t push things I didn’t want. More
Great experience, would not go anywhere else. Bring my other vehicle there as well. Never disappointed. Bring my other vehicle there as well. Never disappointed. More
Good Product , good service. Communication from service is poor. Got a recall notice that said Dealer would call me. After two months took the letter in to find out what the p Communication from service is poor. Got a recall notice that said Dealer would call me. After two months took the letter in to find out what the problem is. My wife and I have both bought Fords from This dealership and phone calls are not returned. Next car probably a Ford maybe a different dealer. More
The last year the service has gone downhill. The communications is just as bad and I really don’t think you care about the customers and you know I bought several cars from you guys two trucks t The communications is just as bad and I really don’t think you care about the customers and you know I bought several cars from you guys two trucks three cars and the problems I keep coming up with problematic. More



