Gervais Ford

Everything is fantastic Because is good job Excellent service I'm so happy Good price Professional working Nice attended Find the car problems quickly Open at Sa Because is good job Excellent service I'm so happy Good price Professional working Nice attended Find the car problems quickly Open at Saturday is important More

Excellent experience Very good experience. John could not have made the experience any easier. Worked around my schedule and needs. Would gladly recommend Gervais Fo Very good experience. John could not have made the experience any easier. Worked around my schedule and needs. Would gladly recommend Gervais Ford to others. More

change my oil and rotated my tires very quickly Everything went smoothly left truck for a few hours came back and it was ready when they said it was going to be ready!! that doesn't happen too oft Everything went smoothly left truck for a few hours came back and it was ready when they said it was going to be ready!! that doesn't happen too often Mike and Dean are the best More

Repair Excellent service. Great communication and wonderful to work with. It’s the reason why I buy all my personal and commercial vehicles from the Gervais Excellent service. Great communication and wonderful to work with. It’s the reason why I buy all my personal and commercial vehicles from the Gervais Family. More

In and out Arrived at 12:45 pm for a 1:00 pm apt. and truck was brought in right away, work was preformed quickly and prices where very reasonable. Thanks Arrived at 12:45 pm for a 1:00 pm apt. and truck was brought in right away, work was preformed quickly and prices where very reasonable. Thanks More

Simply the best Dealership experience possible. Lou and Steve in the Quick Lane give flawless expert mechanical and brand mechanics and customer service. I actually left the dealership pleased with Lou and Steve in the Quick Lane give flawless expert mechanical and brand mechanics and customer service. I actually left the dealership pleased with my Gervais experience More

All went very smooth Went for warranty work, all went well. However I am tired of filling out reviews every time I I have work done. If I continue to have to fill out rev Went for warranty work, all went well. However I am tired of filling out reviews every time I I have work done. If I continue to have to fill out reviews I will take my business elsewhere. More

No problems I took my Fusion in for a recall. The recall was of course service for no cost. I was able to leave the car the day before. There is an additional iss I took my Fusion in for a recall. The recall was of course service for no cost. I was able to leave the car the day before. There is an additional issue with the vehicle for which I was provided a quote. I decided to postpone that additional work. Everyone was professional and the whole thing went smoothly. I can't rate the quality of the work since I have no criteria. Note that I walked there from the Ayer commuter rail station. It is a bit of a hike but not bad. That could save you money when trying to get there or if you are going to buy a car and don't have one at present. More

great dealership and staff John was a great salesmen helped me find the right size transit i needed and the perfect shelving unit for it. he stayed in touch with me regularly wh John was a great salesmen helped me find the right size transit i needed and the perfect shelving unit for it. he stayed in touch with me regularly while it was being built. More

Huge Bump. Hit a huge pothole or depressed sewer cover or curb at night. So, I took it in to Gervais the next morning to have it checked for damage as it was a b Hit a huge pothole or depressed sewer cover or curb at night. So, I took it in to Gervais the next morning to have it checked for damage as it was a big jolt on the left front wheel. Had a windshield wiper replaced at the same time. Luckily, no damage to anything. Much to my surprise, there was no charge for putting it up on the lift and doing the check and general inspection. Lou from the Quicklane got me in right away. I'm an old person and a longtime customer who Gervais has given some breaks to in the past. I appreciate what they do for me and would never go anywhere else for repairs on any of my vehicles. Lou and Mike in the Quicklane are two of the best techs in the business. More