Gervais Ford

Quick fix of my problem My truck almost wouldn't start in my driveway. I got it started and brought it to the Quick Lane in the afternoon. They listened to the problem and My truck almost wouldn't start in my driveway. I got it started and brought it to the Quick Lane in the afternoon. They listened to the problem and determined that I needed a new battery. Problem solved! More

great service service was quick and complete at fair price--thank you.it is nice to know that you always will be treated fairly at this dealer. service was quick and complete at fair price--thank you.it is nice to know that you always will be treated fairly at this dealer. More

Always great I went in recently for an oil change and tire rotation. I was in and out of there in less than an hour. Always great service there. I went in recently for an oil change and tire rotation. I was in and out of there in less than an hour. Always great service there. More

Warranty and door latch recall Repaired transmission on 2014 Ford Focus, clutch problem. Also recall for door latches. This is my first experience with Gervais. From the first Repaired transmission on 2014 Ford Focus, clutch problem. Also recall for door latches. This is my first experience with Gervais. From the first person I dealt with to service people they were very pleasant and listened to me. Would deal with them again. Dean Farnum was service advisor. I am not associated with any dealership or service center. Roland L'Homme More

Went above and beyond The service center at Gervais, especially Mike Gervais, went above and beyond to ensure our Explorer was safe for our family's everyday use. Thanks The service center at Gervais, especially Mike Gervais, went above and beyond to ensure our Explorer was safe for our family's everyday use. Thanks Gervais Ford! More

Sunroof replacement The Gervais team was exceptional when dealing with the replacement of our Sunroof on our Ford F-150. They were very accommodating and delivered subst The Gervais team was exceptional when dealing with the replacement of our Sunroof on our Ford F-150. They were very accommodating and delivered substitute transportation so that I did not have to cancel or reschedule any meetings. More

Excellent Experience! We had a fabulous experience with this dealership and its staff. They made the process very easy and we felt that we were dealt with very fairly. We had a fabulous experience with this dealership and its staff. They made the process very easy and we felt that we were dealt with very fairly. More

Attentive staff The whole experience made me feel like I was buying a truck from my own family. John Toomey answered my every question and I asked lots of them. i wil The whole experience made me feel like I was buying a truck from my own family. John Toomey answered my every question and I asked lots of them. i will purchase from this dealership in the future. I really appreciated the hand shake and hello from John Gervais the day I took delivery of my Truck. More

Too expensive and should have had recall part in stock Booked service over a week in advance for simple oil change and recall fix for airbag on my 2014 Mustang. Oil change seemed expensive and they had my Booked service over a week in advance for simple oil change and recall fix for airbag on my 2014 Mustang. Oil change seemed expensive and they had my car for 2 days since they didn't have part in stock for recall work. They should have ordered it ahead of time knowing I was coming in. More

Outstanding Customer Service Mike is exceptional - he is always friendly, courteous and helpful. His first priority is the customer. When Mike does not have Saturday duty - Lou p Mike is exceptional - he is always friendly, courteous and helpful. His first priority is the customer. When Mike does not have Saturday duty - Lou provides outstanding service. More