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Gervais Ford

Ayer, MA

4.5
470 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather ...
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5 Littleton Rd

Ayer, MA

01432

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Showing 470 reviews

September 06, 2017

New Tires Needed new tires for my F150. After researching a number of tires, reviewing my driving habits and use of the truck, Lou recommended the Yokohama Geo More

by fxcruik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cummings
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, Trucks are our specialty, and so are tires, We do our best to give you the right price and it is our goal to get you and your F-150 back on the road quickly and safely. We are so glad you are enjoying your Truck, that is truly what we strive for. Thank you once again for choosing Gervais Ford for your service.

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September 06, 2017

Words cannot describe how amazing the team is here. This place couldn't be more friendly and helpful. My truck broke down on the highway heading north. on 495. I got a tow to Gervais ford. Best decision More

by new alternator f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. It's no fun when these things happen, So we do our best to give you piece of mind and get you back on the road quickly and safely. Plus, Trucks are our specialty, so you came to the right place. Thank you once again for choosing Gervais Ford for your service and we hope you enjoyed the rest of your trip.

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September 01, 2017

Customer oriented - Good Service! I was treated with respect - they are good listeners and fixed my issue immediately! Great Service Department and People! Thank you for getting me b More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fermanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service tech was very and very friendly!, Dean Farnum
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, We do our best to give each of our clients our full attention so that we know how to best help them. Plus, it is our goal to get you and your vehicle back on the road quickly and safely. Thank you once again for choosing Gervais Ford for your service.

September 01, 2017

We had a great experience at Gervais Ford We had a pretty good idea about what we were looking for. Mark was very helpful in getting us what we wanted. Everyone we dealt with was easy to wor More

by jisingle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fermanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rosenlund
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford, we are glad we could give you a wonderful and pleasant car buying experience. We do our best to make sure that you are informed throughout the process and that we get you the car you want at an excellent price. Our goal is simple, make sure you are happy with your purchase, because you should enjoy the ride. Thank you once again for choosing Gervais Ford.

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September 01, 2017

Great service Always very helpful and accommodating, they give great service. Our truck is 6 years old but they still got we needed covered by Ford. Much appreciate More

by PATRICIA_HURTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, We are so glad we could get things covered for you. No matter the age of the vehicle, we do our best to get you the right repair price and get you and your vehicle back on the road quickly and safely. Thank you once again for choosing Gervais Ford for your service.

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August 31, 2017

Brakes. Oil change Always a great experience at Gervais Ford. John and Dean are always helpful...would recommend to friends looking for service ir a new vehicle...thank More

by MISTY401
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Santoro, Dean Farnum
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford We do our best to give our clients and excellent experience in both sales and service. The buying process and service can be over whelming and our goal is to make sure your informed and aware of all the options available, and we work with you to make sure you get the best price every time weather its Sales or Service. Thank you again for choosing Gervais Ford. We are here to be your automotive guide.

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August 31, 2017

Service was quick and easy I went in for an inspection sticker and a quick oil change plus tire rotation. Everything was done quickly and cost me less than $100. That's always More

by GUYOLIVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, We do our best to give you the right price and it is our goal to get you and your vehicle back on the road quickly and safely. Thank you once again for choosing Gervais Ford for your service.

August 31, 2017

Fast and friendly service They had me in and out in no time. Their sales team and service department are top notch. They take the time to help me out. More

by JAKE15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Santoro, Dean Farnum, Mike Gould
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford, Our goal is to get you and your vehicle back on the road quickly and safely. Because we understand how busy life can be. Thank you once again for choosing Gervais Ford for your service and letting us be your automotive guide.

August 29, 2017

truck repair excellent service as always, service was completed with all issues resolved and extended warranty was well worth having thanks for all your help mak More

by CBOSWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, I am glad we could help you use your extended warranty to its full benefit, we recommend them to help protect clients from possible future expenses and give you piece of mind, knowing your covered. Thank you for choosing Gervais Ford for your Service, we are here for you.

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August 29, 2017

Always a great experience I came in for an inspection sticker. I have a trailer hitch and they needed to remove the ball adapter but it is 4 years old and rusted. Thankfully More

by THOMASBERKOWITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. We know it's not the best news when something needs to be replaced but, at least we were able to catch it before it became an issue. It is our goal to make sure you and your truck are back on the road quickly and safely. Thank you again for choosing Gervais Ford for your service.

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