Gervais Ford

Understanding and efficient Service engine light came on two days before leaving on vacation. They took me in first thing the next morning and took care of everything so we could Service engine light came on two days before leaving on vacation. They took me in first thing the next morning and took care of everything so we could go on vacation with peace of mind. Great service. More

Great service My AC system was out and I have my car serviced here. The quote was $550 and 3 plus hours of work. After the first check of the system I was told it My AC system was out and I have my car serviced here. The quote was $550 and 3 plus hours of work. After the first check of the system I was told it would be $387 and about 2 hours of work. I also had a complementary oil change for being a repeat customer. I didn't buy my car here but I bring my car here for Great service. My new car will be done here too More

Excellent service as always. I have been going here for years and I personally have purchased 3 vehicles from you, my father one and my sister one. service as always. I have been going here for years and I personally have purchased 3 vehicles from you, my father one and my sister one. More

Thorough and quick. My tire light came on and I brought it to Gervais for air. They found a nail in the tire and fixed it promptly so I could begin my vacation. My tire light came on and I brought it to Gervais for air. They found a nail in the tire and fixed it promptly so I could begin my vacation. More

Above and Beyond.. I had the best experience at Gervais Ford in Ayer! I had been too many dealerships before spending hours at a time not finding the car for me and havi I had the best experience at Gervais Ford in Ayer! I had been too many dealerships before spending hours at a time not finding the car for me and having to deal with dealers that just wanted to sell a car. I went to Gervais because my father and a friend recommended I go there. They were so professional caring and so helpful with no pressure. I was able to tell them what I was looking for and not only did they find it for me it was beyond what I could have ever hoped for. Gloria and John where the absolute best! Answered all my questions, promptly got back to me never made me feel pressure and within a few days I was in a new car. Even Matt in finance was unbelievably helpful everything went so smoothly and I couldn't have asked for a better experience. Now I'm driving the car wanted and so thankful to everyone at Gervais who helped me get the car I wanted. I highly recommend this dealership over any other. If you're looking for a smooth helpful experience I recommend Gervais. This will be the only dealership I will ever go to from now on, and recommend it to anyone I know who is looking for a vehicle. More

Impressive Bought my Mustang at a private sale but I came to your dealership to replace the Ticata airbags. I was pleased that they came in and you addressed the Bought my Mustang at a private sale but I came to your dealership to replace the Ticata airbags. I was pleased that they came in and you addressed the problem in a short time. I have already boasted about your dealership to other Mustang owners. More

In a Bind Making a cross country trip when the check engine light came on. Of course it was Friday at 4. They ran diagnostics found the problem. They were able Making a cross country trip when the check engine light came on. Of course it was Friday at 4. They ran diagnostics found the problem. They were able to fit us in on Saturday morning. Coil was bad. Changed it out and on the road within 2 hours. They are the best. Thank you for your help and concern for our predicament. HIGHLY RECOMMENDED! More

Very satisfied I had multiple issues and most were covered under warranty. I was given a thorough breakdown of what needed to be done and how much time each would t I had multiple issues and most were covered under warranty. I was given a thorough breakdown of what needed to be done and how much time each would take. They were spot on and all issues were addressed. I bought this vehicle from Gervais and have had every service done there. I have complete confidence in this dealership and service department. I won't go anywhere else. Thanks guys. More

Excellent Service. I have had nothing but great experiences with the service team at Gervais. Would highly recommend them to anyone/anytime. They are super nice, acco I have had nothing but great experiences with the service team at Gervais. Would highly recommend them to anyone/anytime. They are super nice, accommodating and do great work. More

Quick Lane Service My "low tire pressure" light came on while driving home from Leominster. I drove immediately to the Quick Lane. Mike was very accommodating. I rece My "low tire pressure" light came on while driving home from Leominster. I drove immediately to the Quick Lane. Mike was very accommodating. I received excellent service and went home with the tire fixed. More