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Gervais Ford
Ayer, MA
470 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 470 reviews
March 17, 2017
Fantastic service All the staff and service we receive is above and beyond. Pleased with all members of the service area and sales at Gervais. Thank you All the staff and service we receive is above and beyond. Pleased with all members of the service area and sales at Gervais. Thank you More
by NBUDENAS
Verified CustomerEmployees Worked With
Dean Farnum
March 15, 2017
Able to quickly diagnose and fix my trucks problem I have used this dealership for service since I bought the truck from them. They are always accommodating and keep me informed. I recently had a shu I have used this dealership for service since I bought the truck from them. They are always accommodating and keep me informed. I recently had a shuddering with my truck. They were able to diagnose and fix the bad coil in one day. I have 95,000 miles on my truck and all service has been completed here. Highly recommended. More
by rkk3
March 14, 2017
Best Ford Dealership in Mass! I won't go anywhere but Gervais Ford in Ayer for my oil change or any work on my Lincoln! Mike Gervais provides the best service around. Would high I won't go anywhere but Gervais Ford in Ayer for my oil change or any work on my Lincoln! Mike Gervais provides the best service around. Would highly recommend them to anyone car shopping or car service. Thanks, Mike! More
by JAEH64
Employees Worked With
March 11, 2017
The best oil change service. Service is fast, friendly and thorough. You can trust Gervais.for getting the right things done. Been using the Service Department for the past two ye Service is fast, friendly and thorough. You can trust Gervais.for getting the right things done. Been using the Service Department for the past two years. More
by Ford Owner
Employees Worked With
Mike Gould
March 11, 2017
Quick Lane Confidence I scheduled an oil change and an inspection of my front breaks. The technician called me and discuss what they had seen am answered all of my concern I scheduled an oil change and an inspection of my front breaks. The technician called me and discuss what they had seen am answered all of my concerns. The professionalism of the Gervais Ford team is outstanding. More
by MATTFOBRIEN
Employees Worked With
Lou Cummings
March 06, 2017
Best Dealer around!!! As usual, the best experience around. I have never had such an easy time finding the truck I wanted, and making it a simple transaction..... As usual, the best experience around. I have never had such an easy time finding the truck I wanted, and making it a simple transaction..... More
by MASSFLYERS
Employees Worked With
John Toomey, Mathew Rosenlund
March 06, 2017
New Car Everyone is very professional, courteous and efficient obtaining the specific car we requested and in completing the paperwork for us we got to go Everyone is very professional, courteous and efficient obtaining the specific car we requested and in completing the paperwork for us we got to go home same day with our 2017 Taurus. More
by Acadian
March 05, 2017
tire satisfaction I had some new tires installed, but when I came home I discovered a slight bulge in the sidewall of a front tire. I came back and had Lou take a look I had some new tires installed, but when I came home I discovered a slight bulge in the sidewall of a front tire. I came back and had Lou take a look at it. They de-mounted the tire to check for internal damage but found none.He spoke with the tire distributor who assured him that the tire was fine. But Lou wanted to make sure that I was satisfied and agreed to get me a new tire at no charge. He went "the extra mile" to make sure I was completely satisfied. I greatly appreciate his help and courtesy. More
by Fr. Augustine
Employees Worked With
Mike Gould, Lou Cummings
March 04, 2017
Service I had my 2013 Explorer serviced a few weeks ago. The service department hit a problem with Ford's computer system and they made sure my car was ser I had my 2013 Explorer serviced a few weeks ago. The service department hit a problem with Ford's computer system and they made sure my car was serviced completely before I picked it up. I am very satisfied with the staff and service at Gervais Ford. More
by mek90bea
March 02, 2017
Long time happy customer I have owned and operated a landscape company with a fleet of over 20 trucks for 25 years. For 20 of them I have exclusively used Gervais Ford and cou I have owned and operated a landscape company with a fleet of over 20 trucks for 25 years. For 20 of them I have exclusively used Gervais Ford and could not be happier. Great place, great value, great people, excellent service center. More
by RUD
