Gervais Ford
Ayer, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Purchase of 2017 Explorer Platinum This is my 3rd vehicle purchased from Gervais ('98 Navigator new, '04 F150 Lariat new) Gloria and team were easy and concise to work with. I built my This is my 3rd vehicle purchased from Gervais ('98 Navigator new, '04 F150 Lariat new) Gloria and team were easy and concise to work with. I built my preferred vehicle online, gave Gloria a general description and she had 7+ vehicles located for our initial sit down. We agreed on a vehicle that was very close executed the P&S and brought it to Gervais for 6 additional after factory options. Exactly what my wife and I wanted. Friendly, polished and comfortable team to work with. More
Vehicle is happy. When my vehicle is running well and is happy I am happy. The service at Gervais has always been excellent and kept my vehicle running well and depend When my vehicle is running well and is happy I am happy. The service at Gervais has always been excellent and kept my vehicle running well and dependably. The people are courteous and go above and beyond to see to my needs. I recommend them/ More
Car wouldn,t start on cold morning. Car wouldn't start on a cold morning. Battery was checked out and was found that it was weak. A new battery was installed on the same day. Car is only Car wouldn't start on a cold morning. Battery was checked out and was found that it was weak. A new battery was installed on the same day. Car is only 2 1/2 years old so it was covered under warranty. More
New truck purchase Great people to work with. No pressure. Bought numEros vehicles from this dealership. Always reasonable in negotiations. I recommend them to everyone Great people to work with. No pressure. Bought numEros vehicles from this dealership. Always reasonable in negotiations. I recommend them to everyone . Never had a bad experience, and their service department has always come through when required. More
Been a decade long customer here. Always great service. I have been a customer at Gervais for well over 10 years and have purchased 3 vehicles from them and my father also has purchased one. Always a great I have been a customer at Gervais for well over 10 years and have purchased 3 vehicles from them and my father also has purchased one. Always a great experience. More
Outstanding Dealership Service Outstanding Customer Service and has always provided excellent workmanship. Friendly and courteous throughout there organization. As always, willing Outstanding Customer Service and has always provided excellent workmanship. Friendly and courteous throughout there organization. As always, willing to accommodate and go that extra mile for their customers. They kept me informed throughout the process of replacing my front wheel bearing and covered it under my extended warranty. Saved me a few dollars! Ensured work was completed as scheduled and on time. I've never had any concerns when they have worked on any of my vehicles. They know there business and are experts. Highly recommend everyone give them a try.....You won't be disappointed! More
Services for my 2013 F150 XLT Service was great!!! had talk to mark the day before and service was done on Saturday morning. Truck was in at 7:00am and out at 8:01am Not bad Service was great!!! had talk to mark the day before and service was done on Saturday morning. Truck was in at 7:00am and out at 8:01am Not bad for the works done on it. Only thing I would comment on is that the service waiting area get with the times and put in a krueg coffee maker for there loyal customers Who get that early!! Thank you David C. More
oil chainge I thought they did a great job and always go back they are awesome place to go. very friendly and smiling friendly place to be I thought they did a great job and always go back they are awesome place to go. very friendly and smiling friendly place to be More
2017 F250 Called a day ahead to make sure truck was still available. Spoke with Gloria abd made an appointment for the next morning. Truck was outside and rea Called a day ahead to make sure truck was still available. Spoke with Gloria abd made an appointment for the next morning. Truck was outside and ready for a test drive. Deal was made and I left with the truck two hours later. Gloria did an excellent job as well as Jason. I am very happy with the experience and would drive 75 miles away in the future to purchase another vehicle. Thanks again Gervais Ford! More
Prompt service on short notice Had a sudden oil leak. Called service at 5PM, they advised they were busy next day to get it in for diagnosis. They did this, found problem, orde Had a sudden oil leak. Called service at 5PM, they advised they were busy next day to get it in for diagnosis. They did this, found problem, ordered parts and car was done next day. More