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Gervais Volkswagen

Lowell , MA

Overview
Employees
Reviews
Vehicles
4.6
612 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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6-B Industrial Ave E

Lowell , MA

01851

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Showing 612 reviews

July 27, 2025

I initially arrived for my appointment for service to be notified I was not on the schedule. I explained my situation that I was traveling and way overdue for an oil change. Nicolas spoke with his colleagu More

by creddy07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Sirous, Liliana Arboleda
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Jul 27, 2025 -

Gervais Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Liliana Arboleda liliana@drivegervais.com

July 17, 2025

Great service! Nick and Markus are super professional. They have addressed my issues with my 2012 Jetta. More

by khondkar_karim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
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Jul 17, 2025 -

Gervais Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Liliana Arboleda liliana@drivegervais.com

July 15, 2025

Very pleasant experience. No hassles. Good knowledge of car Car was ready when promised and a full tank of gad More

by Kbusby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savian Olivero
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Jul 15, 2025 -

Gervais Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Strozina tstrozina@drivegervais.com

July 07, 2025

The dealership building was not great. I do not care mind you but others won't. Initially the agreed to deal was messed up and we made a wasted morning of a dealer visit. That said once K More

by rcmrjm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 04, 2025

Service department is excellent they always good above and beyond! Have never had an issue they couldn’t fix! More

by izzyt292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
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July 03, 2025

I have always had a very good experience when dealing with the Gervais service department More

by Keithjames83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda, Shawn Shea
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June 30, 2025

Great, friendly service! Nick, the Service Advisor provided great service! Repairs were performed accurately and timely, More

by Kevn S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sirois
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June 28, 2025

great sales person came to the house to sign the papers would buy again easy to deal with More

by putta13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2025

The team at Gervais VW are Always accommodating nice and efficient. Price is good Thanks More

by daniel.sw15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
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June 27, 2025

Great sales person very informative and extremely good to work with no pressure certainly would recommend friends to ask for him More

by wegman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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