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Gervais Volkswagen
Lowell , MA
612 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 612 reviews
October 27, 2024
Was disappointed with the final sale/pickup of the vehicle. Granted I only bought a used vehicle but they wanted another $300+ for a second key after I paid sticker price and didn’t haggle with my tra vehicle. Granted I only bought a used vehicle but they wanted another $300+ for a second key after I paid sticker price and didn’t haggle with my trade in offer. Also promised they would fix something before we picked the car up and yet it wasn’t when we did the check out before left the dealership. More
by None
Verified CustomerEmployees Worked With
Savian Olivero
October 26, 2024
Good folks who are driving enthusiasts . They collaborated on the sale and Kevin was pleasant and informative. So was technology boy too. I enjoyed the experience. Cmj They collaborated on the sale and Kevin was pleasant and informative. So was technology boy too. I enjoyed the experience. Cmj More
by cjantzen
Employees Worked With
October 15, 2024
I had a great experience at Gervais when buying my new Volkswagon Tiguan. Savian & Ian were helpful throughout the entire process & made a usually stressful experience enjoyable. Volkswagon Tiguan. Savian & Ian were helpful throughout the entire process & made a usually stressful experience enjoyable. More
by shannonmaguire0304
Employees Worked With
Ian Thomas, Savian Olivero
October 14, 2024
Good Customer service by Kevin Dunn. Open for negotiation and work towards customer satisfaction and needs. Open for negotiation and work towards customer satisfaction and needs. More
by jaga Thimmegowda
Employees Worked With
October 13, 2024
Danny was accommodating and professional. I would highly recommend working with him. He took the time to explain all of the vehicle options and genuinely helped make buying a car an enjoyable I would highly recommend working with him. He took the time to explain all of the vehicle options and genuinely helped make buying a car an enjoyable experience. More
by EQMCCARTHY
Employees Worked With
October 13, 2024
This dealership was easy to deal with got all paperwork ready prepped the car while I was on my way to pick it up had everything ready was a breeze got an excellent price on car all was excellent. ready prepped the car while I was on my way to pick it up had everything ready was a breeze got an excellent price on car all was excellent. More
by davidgillespie68
Employees Worked With
Other Employees :
Liliana Arboleda, Ian Thomas, Savian Olivero
October 12, 2024
The service left something to be desired, in addition to the price of the battery on the website costing $195.00, I paid $189.00, in addition to the price of labor and fees, it took a very long time and the the price of the battery on the website costing $195.00, I paid $189.00, in addition to the price of labor and fees, it took a very long time and the car was very dirty More
by miguelrosa
Employees Worked With
I don't remember the person's name.
