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Gervais Volkswagen
Lowell , MA
464 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
September 01, 2023
Gervais has always serviced the used car I bought from them great. Highly recommend them. them great. Highly recommend them. More
by scott_a_fisher
Verified CustomerEmployees Worked With
August 24, 2023
We've been purchasing our cars from Gervais since 2011. This was car number 4 and Savian and the rest team were helpful, professional and easy to work with. This was car number 4 and Savian and the rest team were helpful, professional and easy to work with. More
by rremes
August 22, 2023
Savien and Ian were absolutely amazing and a pleasure to deal with! Highly recommend A+++ deal with! Highly recommend A+++ More
by dae1122
August 14, 2023
This dealership is very friendly and easy to work with! I have never had any easier time buying a car. I have never had any easier time buying a car. More
by Aimee
Employees Worked With
Other Employees :
Ian Thomas
August 10, 2023
Quick and friendly service from sales to finance. No hard sales tactics and friendly environment. Great experience! No hard sales tactics and friendly environment. Great experience! More
by mgcabral16
August 06, 2023
I went there to purchase a used car, the negotiations went pretty smoothly. I live in NH and wanted to make sure the car would be covered if it did not pass inspection. The car did not pass inspection, went pretty smoothly. I live in NH and wanted to make sure the car would be covered if it did not pass inspection. The car did not pass inspection, and had a few things that needed to be fixed. When I called Ian and explained to him what happened, he said " That does not sound like a me problem". He then took my number and someone from service got back to me. The car was eventually fixed and returned. More
by keats247
August 04, 2023
Savian was knowledgeable and honest! Has a great personality and made buying 2 vehicles a quick and easy process! Has a great personality and made buying 2 vehicles a quick and easy process! More
by t.sullivan926
July 22, 2023
We just leased a new car from Gervais VW and had a fabulous experience. I cannot say enough good things, and I highly recommend them. They were fair, honest, accommodating, and easy to deal with - all fabulous experience. I cannot say enough good things, and I highly recommend them. They were fair, honest, accommodating, and easy to deal with - all adjectives not applicable to the other salesmen we encountered on our three-week search for a car. They gave us an attractive quote right off the bat, with no “fine print,” surprises, misrepresentations, haggling, or pressure, We dealt with Danny, and he was as sweet as can be. More
by Lucysmon
Employees Worked With
July 20, 2023
Quick. Easy. Simple. Friendly people. Make you feel like a valued customer. Nice waiting room as well Easy. Simple. Friendly people. Make you feel like a valued customer. Nice waiting room as well More
by RickM56
Employees Worked With
July 18, 2023
Kevin was super helpful and very knowledgeable. He found me the exact car I was looking for and I had it within a week! He found me the exact car I was looking for and I had it within a week! More
by SCOTTE20888
