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Gervais Volkswagen
Lowell , MA
464 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
January 27, 2023
It was great dealing with Savian and Ian! They were quick to respond to all of my questions and we were able to make a deal quickly. Love my new wheels! They were quick to respond to all of my questions and we were able to make a deal quickly. Love my new wheels! More
by jessicagraves0
Verified Customer
January 20, 2023
Rep was fantastic , communicated well , had a great experience would recommend , like my car . Thank you experience would recommend , like my car . Thank you More
by ERICBEVILACQUA
January 18, 2023
Lilianna was great to work with. Nice folks, informative and helpful. I Would recommend Gervais VW. AutoFair VW in Nashua ( Merrimack NH) had fleeced me and conned me out of lots o Nice folks, informative and helpful. I Would recommend Gervais VW. AutoFair VW in Nashua ( Merrimack NH) had fleeced me and conned me out of lots of money in “ covered repairs” before I started coming here. I found out all the repairs they charged me full Price for at AutoFair VW were all actually covered under a warranty. The Gervais Folks are Honest.! More
by samkatz1984
Employees Worked With
January 08, 2023
This has been my 4th transaction with this dealership. Always has great customer service & prompt work on car. Always has great customer service & prompt work on car. More
by STEPHANIE61
Employees Worked With
January 06, 2023
the service was outstanding the sales person answered all my questions and helped me set up some of the fetures my questions and helped me set up some of the fetures More
by kdb7874
Employees Worked With
January 06, 2023
The service is always great at Gervais VW the service manager Liliana always takes great care of our vehicles. I highly recommend this dealer for your VW repairs and maintenance. manager Liliana always takes great care of our vehicles. I highly recommend this dealer for your VW repairs and maintenance. More
by 2018 corolla
Employees Worked With
December 31, 2022
The service was delivered as promised and expected. Service manager listened well and communicated well. THIS SURVEY IS THE WORST PART. 15 WORD MINIMUM. YOU WON'T GET ANOTHER RESPNSE FROM ME. Service manager listened well and communicated well. THIS SURVEY IS THE WORST PART. 15 WORD MINIMUM. YOU WON'T GET ANOTHER RESPNSE FROM ME. More
by brucepapazian
Employees Worked With
December 29, 2022
Kevin Dunn was great to work with 👍🏼 thank for giving my family a great experience! my family a great experience! More
by Miguel reyes
Employees Worked With
December 24, 2022
Experience was great. Easy drop off and pickup, staff was courteous and helpful with any questions i had. Easy drop off and pickup, staff was courteous and helpful with any questions i had. More
by mcdermittmr
Employees Worked With
December 22, 2022
My wife was the one that referred me and just wanted to know if she gets a referral bonus know if she gets a referral bonus More
by Mkahil23
