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Gervais Volkswagen
Lowell , MA
457 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 457 reviews
June 13, 2022
This my favorite VW dealership in New England. I live near several other VW dealerships and drive to Lowell to have our vehicles exclusively serviced at Gervais. They are a family-owned business I live near several other VW dealerships and drive to Lowell to have our vehicles exclusively serviced at Gervais. They are a family-owned business and it is common to see the owners walking around, greeting customers and even showing cars themselves. Liliana in service is very knowledgeable and professional. I am a long-standing happy customer and highly recommend Gervais. More
by bayernstern
Employees Worked With
June 11, 2022
Accommodating appointment process, timely completion of work, and complimentary wash and vacuum! Liliana is so nice to deal with, and very thorough explaining the service completed. Will definitely be work, and complimentary wash and vacuum! Liliana is so nice to deal with, and very thorough explaining the service completed. Will definitely be back for future service. More
by jimmerma
Verified CustomerEmployees Worked With
June 11, 2022
Courteous, professional and knowledgeable service. I have always found Gervais VW very accommodating and thorough. I have always found Gervais VW very accommodating and thorough. More
by kealwa
June 09, 2022
Always excellent service at Gervais! I’ve been buying cars here for over 30 years and the service is top notch. I’ve been buying cars here for over 30 years and the service is top notch. More
by FSAGENDORF
Employees Worked With
May 31, 2022
Very helpful and friendly service team, clean and comfortable waiting area, and easy to make an appointment for services. comfortable waiting area, and easy to make an appointment for services. More
by ngriffin115
Employees Worked With
May 31, 2022
I have worked with this dealership to lease 2 vehicles and both experiences have been fantastic! and both experiences have been fantastic! More
by mdflips
Employees Worked With
May 30, 2022
Loved our salesman, Danny, as he put no pressure on the purchase of my used car. purchase of my used car. More
by keeley.connor
May 30, 2022
They were very accurate about the expected cost and time the job was expected to take. the job was expected to take. More
by kptobin18
Employees Worked With
May 27, 2022
Liana and Keith are the best! Keith talked through everything I needed now and what I will need in the near future. Liana was so nice and informative! Keith talked through everything I needed now and what I will need in the near future. Liana was so nice and informative! More
by loraheriksen
