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Gervais Volkswagen
Lowell , MA
464 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 464 reviews
June 23, 2022
Kevin was great! He made the whole process quick and easy. I highly recommend him and the dealership He made the whole process quick and easy. I highly recommend him and the dealership More
by twebber5
June 21, 2022
This was my best experience buying a car. We told Kevin what we were looking to do, he got it done! Nobody was pushy, we didn’t bother going to another dealership, we found the perfect car! T We told Kevin what we were looking to do, he got it done! Nobody was pushy, we didn’t bother going to another dealership, we found the perfect car! Thank you Kevin and Gervais Volkswagen ❤️ More
by Lbel
June 20, 2022
We close a deal very fast, they put a lot of efforts on finding what I needed and move very fast so I could get the car in just two days as the config I required was not on their inventory. I’m very happy finding what I needed and move very fast so I could get the car in just two days as the config I required was not on their inventory. I’m very happy with the business done and looking forward for future business with Gervais VW More
by Jose
Employees Worked With
June 17, 2022
Kevin made my experience seamless. He is friendly, professional and helpful. Thank you Kevin for all you did to help me buy out my lease!! Easy Peasy!👍🏼 He is friendly, professional and helpful. Thank you Kevin for all you did to help me buy out my lease!! Easy Peasy!👍🏼 More
by Terrie
June 17, 2022
Great service really nice young lady at the front desk at service verry VW knowledgeable. service verry VW knowledgeable. More
by Pierrerichard2
Verified CustomerEmployees Worked With
June 16, 2022
Got me in for an appointment ASAP, diagnosed and fixed my car very quickly. Satisfied with service. car very quickly. Satisfied with service. More
by jamerson0147
June 14, 2022
I have been very happy and comfortable for all the services of my car in this dealership. services of my car in this dealership. More
by Farzad
Employees Worked With
June 13, 2022
This my favorite VW dealership in New England. I live near several other VW dealerships and drive to Lowell to have our vehicles exclusively serviced at Gervais. They are a family-owned business I live near several other VW dealerships and drive to Lowell to have our vehicles exclusively serviced at Gervais. They are a family-owned business and it is common to see the owners walking around, greeting customers and even showing cars themselves. Liliana in service is very knowledgeable and professional. I am a long-standing happy customer and highly recommend Gervais. More
by bayernstern
Employees Worked With
June 11, 2022
Accommodating appointment process, timely completion of work, and complimentary wash and vacuum! Liliana is so nice to deal with, and very thorough explaining the service completed. Will definitely be work, and complimentary wash and vacuum! Liliana is so nice to deal with, and very thorough explaining the service completed. Will definitely be back for future service. More
by jimmerma
Employees Worked With
June 11, 2022
Courteous, professional and knowledgeable service. I have always found Gervais VW very accommodating and thorough. I have always found Gervais VW very accommodating and thorough. More
by kealwa
