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Gettel Acura - Service Center

Sarasota, FL

4.7
688 Reviews

688 Reviews of Gettel Acura - Service Center

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May 18, 2024

Uniformly positive experience at the Gettel Acura dealership - excellent service, pleasant environment, courteous and knowledgeable personnel. More

by paritsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Honest and did not charge for unnecessary repairs. Explained any issues and explained electrical system More

by kwziegler1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff,service mgr
May 16, 2024

Christine is a treasure to work with, professional , personable and knowledgeable. She explains things clearly and offers alternatives. The service technician was also professional and the service Area More

by SAMCCONNEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Service people are very nice, communication is excellent. Facility is the best. Will be definitely coming back there More

by lyulman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

All my questions were answered. Great space to get work done while waiting. Bathrooms are immaculate. Drinks and snacks are a plus. It was a pleasure to wait while my car was servic More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Ivanovich
May 17, 2024 -

Gettel Acura responded

Elizabeth Outstanding! Thank you for sharing your recent Service Experience here at Gettel Acura with Kimber and Vlad. Our team is committed to making sure our Acura owners are well served. We look forward to assisting you in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 13, 2024

The service was great, fast and our service rep was extremely helpful and polite. The waiting area in the service department was clean and comfortable. The over all appearance of the dealership was ver More

by TRIGGINS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Excellent waiting room. Very good service advisor. Your advertising about free service for 2 years is deceptive. Only if the service fits your parameters. I had to pay for s More

by lynne.jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Very accommodating with my work schedule, and easy to work with. I always feel like I'm picking up a brand new car. More

by ALEXFRANKEL3160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Gettel Acura responded

Alex Superb! Thank you for sharing your recent Service Experience here at Gettel Acura with Kimber and Christine. Our team is committed to serving well and I am glad that it resonated. We appreciate you bring your automotive needs to us and look forward to assisting you in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 12, 2024

Brought our car in for some routine maintenance. Job was done well as well as an issue that service discovered More

by ken.laforge-home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Service was on time. Work was completed and the car was clean when they finished. The waiting room was clean with fresh coffee. More

by DPFORGEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 11, 2024 -

Gettel Acura responded

DPFORGEY Outstanding! Thank you for taking the time to share your Service Experience here at Gettel Acura with Steve. Our Service Teams mission is to serve well and I glad to hear we did. We look forward to assisting you with all your automotive needs in the future! Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

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