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Gettel Hyundai of Charlotte County
Punta Gorda, FL
1,129 Reviews
Are you looking for a dealership that puts their customers first, offers an exceptional inventory of affordable new and used vehicles and provides reliable automotive service? That's exactly what you'll find here at Gettel Hyundai of Charlotte County. Ever since we joined the Gettel Automotive Group in 2017, we've made meeting the automotive needs of our customers a priority. Whether you're new to our dealership or are one of our many returning customers, we look forward to helping you find the perfect new ride or treating your vehicle to quality service. It's been a privilege serving the Punta Gorda community, and we look forward to continuing to serve our customers in the years ahead.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday 8:30 AM - 5:00 PM
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Showing 1,129 reviews
April 27, 2024
Below is the reason for my one-star review, for a dealership I've done business for many years. I leased a 2024 Hyundai Ioniq 5 EV from Gettel Hyundai of Charlotte County on 04/25/2024. As part of dealership I've done business for many years. I leased a 2024 Hyundai Ioniq 5 EV from Gettel Hyundai of Charlotte County on 04/25/2024. As part of their promotion, I was to receive two years of free charging, Which was a major factor in my decision to lease an all-electric vehicle. Once I returned home and downloaded the app. for the charging network (Electrify America) I found there are three charging stations south of Bradenton. One in Sarasota, 130mi. r/t. 2hrs.22min. travel time. Naples, 136mi. r/t. 2hrs 20min. travel time, and the closest, the northern end of Port Charlotte, 42mi. r/t. 1hr. travel time. I was not told that Electrify America's network is non-existent where I live. If they had, I would never have leased an Electric Vehicle. When I brought it to Joey Soto's attention I was told that I should be happy with the one charging station that is a 42mi. r/t for me. I also would like to add that I have a 10k miles-a-year lease, and using that charger would put me over 12k miles a year, costing me more money at the end of my lease. I feel that I was deceived or Gettel misrepresented the facts when I was told that I had access to free charging to a charging network that doesn't exist in my area of the state and is adding thousands of dollars in additional charging expenses that I thought I would be saving, and eliminates the valuable incentive offered with my lease. Gettel Hyundai has a fast charger on their property that is functional, but was taken offline for some reason. I was told that by their finance manager the next day after I purchased my lease. I was told by Joey Soto, the salesman who sold me the lease that they were putting the charger back online. It has been 1 month since I was told that, and when I texted him on 04/22 he still didn't know when it would be online and he would get back to me with an answer. that was 4 days ago without him replying to me yet. I also left a message for the General Manager to call me the day after my lease purchase without ever hearing back from him. That was a month ago. Even though the Electrify America charging network doesn't exist in my area of Florida, the fast charger at the dealership would suffice and serve my needs being 10 miles from my home. Gettel has not shown any urgency in getting their charger online and functioning. In contrast, within the 72 miles between West Palm Beach and Miami, there are 18 Electrify America charging stations. On my side of the state, from Sarasota to Naples, 116 miles, there are three! More
by Abraxas53
Verified CustomerEmployees Worked With
Joey Soto
Helpful April 26, 2024
VERY HAPPY AND PROFFESSIONAL SERVICE. GOT ME IN AND OUT QUICKLY. VERY NICE LOUNGE AS WELL. GOT ME IN AND OUT QUICKLY. VERY NICE LOUNGE AS WELL. More
by ABLAZEPROCESS
April 24, 2024
My vehicle is covered by an extended warranty underwritten by TRICOR (US Corporate office: PMB 7195, 545 Metro Place South, Suite 100, Dublin, OH 43017.) When I took the vehicle to your establ underwritten by TRICOR (US Corporate office: PMB 7195, 545 Metro Place South, Suite 100, Dublin, OH 43017.) When I took the vehicle to your establishment for repair/replacement, I was told -without explanation - that Gettel does not honor this warranty. This resulted in me having to incur expenses of more than $702.00 More
by pmeerburg
Employees Worked With
April 24, 2024
Amazing customer service, lightning fast repair, great follow up. I couldn’t be happier and will be using them again. follow up. I couldn’t be happier and will be using them again. More
by RCF
April 23, 2024
This is my preferred Dealer. They listen and treat me with respect. The Service department has some of the best mechanics in the area. They will get it done and get it done right They listen and treat me with respect. The Service department has some of the best mechanics in the area. They will get it done and get it done right. This is the old school way of doing business. Treat people like family and word will get around. I know I’m important to these folks and I greatly appreciate that. From sales to service, you will matter to these professionals. Great job and Thank you! More
by C U N Court
April 21, 2024
Service dept at Gettel Hyundai has been great. Service Writer - Anthony does a great job of following up and ensuring everything is completed to my satisfaction. Service Writer - Anthony does a great job of following up and ensuring everything is completed to my satisfaction. More
by rjtreat@yahoo.com
April 19, 2024
They are always very friendly and efficient. Best service department ever! I would definitely recommend to others Best service department ever! I would definitely recommend to others More
by Revatney
April 15, 2024
The new building and service department makes this dealership much more formidable of/when looking to buy/service vehicles. The service department was way more friendlier/professional than my first v dealership much more formidable of/when looking to buy/service vehicles. The service department was way more friendlier/professional than my first visit there when trailers were set up for the customers/technicians. More
by sfckj42
Employees Worked With
April 15, 2024
Customer service is good i dont want to do anymore so this is annoying love this is annoying love More
by Tony
Employees Worked With
