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Gettel Hyundai of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.3
2,009 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 2,009 reviews

September 06, 2023

Just walked in bought a car and left in a couple of hours. Everything was very transactional. It was ok. More

by ABENAZHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Esmond
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Sep 11, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business. We wish you many miles of happiness in your new vehicle.

Helpful
September 06, 2023

The customer service was unacceptable. I had an appointment and still had to wait there for two hours and they did not resolve the issue so I need to go back. I have bought six cars from H More

by jcatena71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Gettel Hyundai of Sarasota responded

We are disappointed to hear about your experience. If you would like to discuss in detail, please reach out to our Service Manager, Tom Hayes 941-923-1411. It is only with direct feedback that we can make improvements.

Helpful 1
September 04, 2023

Great Car, Salesman was very knowledgeable and helpful I recommend Santiago highly, I like the interior of the Tuscon with the light color high tek fabric seats. Perfect for Florida More

by elizabeth.spahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Vasquez
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Sep 11, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and thank you for taking the time to post such nice remarks! Your kind words about Santiago are greatly appreciated. At Gettel Hyundai of Sarasota, we value our customers and we look forward to serving you for many years to come.

Helpful
September 04, 2023

Very friendly and courteous. Took care of my needs in an efficient and professional manner More

by simas.sidlauskas1
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Gettel Hyundai of Sarasota responded

We are thankful to have your business. Be it in Sales or Service, our goal is 100% customer satisfaction. Happy Driving!

Helpful
September 04, 2023

Melanie is amazing that’s why I continue to come back. However, calling to try to schedule an appointment is a huge problem to talk to a call-center. More

by brianakh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and kind words about Melanie. Your feedback is important and will be used to make process improvements. We will be here to serve you at your next appointment.

Helpful
September 04, 2023

Informative, courteous, fast. They went one step furtherance washed my dirty car. I would recommend them. More

by DANCECLASSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai & Genesis of Sarasota, thank you for your business and the recommendation! Our Team works hard to ensure that our customers get outstanding service, and it makes us very happy that it reflected during your recent visit.

Helpful
September 03, 2023

Accommodating, good service and service staff friendly. They are good at finding solutions very pleased More

by JUSMEE103DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Gettel Hyundai of Sarasota responded

Thank you kindly for taking time to write this nice review. Our Service Team will be here, with a smile, at your next appointment. Thank you for choosing us!

Helpful
September 03, 2023

Online purchase that went very well. Troy was very responsive. Great experience. Will consider Gettel for any future purchase. More

by jonny.butler66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Esmond
Report | Print
Sep 11, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and kind words. Please let Troy know if we can do anything to make your driving more enjoyable!

Helpful
September 03, 2023

The customer services is terrible, They broke the antenna of my car. They need more employees. they take too many hours in something of 30 minutes. you should give a rental car when you have a recall More

by Emerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Gettel Hyundai of Sarasota responded

We understand time is valuable and apologize if this visit took longer than it should. We know you have many choices, and our hope is you will find value in our Hyundai Certified Technician and Advisors. We always want your vehicle running great. We will be here to serve, the next time your vehicle requires our attention.

Helpful 1
September 03, 2023

1.) I came in for an oil change and the mechanic put in the wrong wt oil. Recently I requested my tires rotated. IT wasn't done. It want on the invoice either. Three strikes your out. One more time. Someth More

by andrew0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont keep track of names
Report | Print
Sep 11, 2023 -

Gettel Hyundai of Sarasota responded

We are disappointed to hear about your experience. If you would like to discuss in detail, please reach out to our Service Manager, Tom Hayes 941-923-1411. Your business and satisfaction are our number one priority.

Helpful 1
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