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Gettel Hyundai of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.3
1,990 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 1,990 reviews

August 18, 2023

The service was great and professional. The whole personnel made me feel important and cared for More

by simas.sidlauskas1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Shuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig McGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Calligari, Santiago Vasquez
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Aug 29, 2023 -

Gettel Hyundai of Sarasota responded

Thank you kindly for taking time to write this review of your recent visit. Our Team will be here to serve all of your future automotive needs. Happy Driving!

Helpful
August 16, 2023

Always slow and scamming customers. Not helpful in most cases. Brushes customer concerns off and only cares about making money. More

by keelinsullivan989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Zamora
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Please, accept my sincere apology that you did not receive the excellent experience that we strive to achieve. I would like to assure you that Gettel Genesis of Sarasota only does business in an honest and transparent manor. We take customer complaints very seriously and would like to assure you that Genesis and our General Manager, Craig McGregor review all survey responses.

Helpful 1
August 15, 2023

Easy transaction, traded in one car for another. Took 3 hours total and we were on the road. More

by awoinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Decker
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

It is our pleasure to assist you. We appreciate you giving us an opportunity to earn your business. We wish you many miles of driving joy!

Helpful
August 15, 2023

We were very pleased with dealer knowledge of common issue with brake lights and quick resolution. More

by JOEDOBSONCDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Slayback
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your kind review. We are happy to pass along your comments to our team! We are always more than happy to assist, be it in Sales or Service. Take care!

Helpful
August 15, 2023

My opinion is Mr Walter is excellent but the dealer don't help much when you need any solution!! More

by leonviro
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Walter Calligari
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Your kind words for Walter are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service.

Helpful
August 14, 2023

I waited 5 months for a part they said they couldn’t get. A salesman got it in one day. I will never go back there. More

by wrightj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your recent feedback about your service experience. We are sorry to hear of the frustration associated with this service visit. If you wish to further discuss this matter, please reach out to our Service Manager, Tom Hayes 941-923-1411. Direct feedback is a crucial step in counselling our staff and making process improvements.

Helpful 1
August 14, 2023

Service at Gettel has gone down hill. Takes too long to get an appointment, recommendations for needed services profit driven. I do not intend on going to Gettel again More

by profdrcolma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Our Hyundai Certified Advisors and Technicians have access to the correct specialized tools from Hyundai for repairs and diagnosis. We know you have many choices, and our hope is you will find value in our services. Please know that we are here to serve you if you choose to return to our dealership.

Helpful 1
August 14, 2023

The prices for minor repairs are 3 times anywhere else. It cost me less to tow my car toVenice and get the proper repairs plus extra things that needed to be done. As a long time customer, I thought I woul More

by donnajdoyle2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the names of the mgrs I talked to.
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Aug 14, 2023 -

donnajdoyle2000 responded

see above

Helpful 1
August 13, 2023

I purchased and serviced. 3 cars from this dealer. Can you guess the amount of money it cost me? I will never use this dealer again. No confidence and trust. More

by rellimac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Management policy and care.
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

We are disappointed to hear about your experience. If you would like to discuss in detail, please reach out to our Service Manager, Tom Hayes 941-923-1411. Your business and satisfaction are our number one priority.

Helpful
August 13, 2023

I've been going to this dealership with 3 cars, almost 20 years. I feel confident in their service. More

by cjabeach
Recommend Dealer
Yes
Employees Worked With
Mr. Woods
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and taking the time to write this review. Your kind words are very much appreciated. Your experience is our top priority and we look forward to serving you again and again.

Helpful
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