Gettel Hyundai of Sarasota

Car was dropped off on a Saturday for 2 recalls After we signed paperwork she told us they had No headlights … car would be ready Monday and she would call us …. No word from her till Thursday - never retur signed paperwork she told us they had No headlights … car would be ready Monday and she would call us …. No word from her till Thursday - never returned voicemails or answered texts . Poor communication skills and is the manager !!!! More

I left feeling like he wanted to screw me. A list of emergent need immediate attention when I asked about it I was told it’s not immediate it’s just upkeep, so which is it? A list of emergent need immediate attention when I asked about it I was told it’s not immediate it’s just upkeep, so which is it? More

My car was held for 4 days due to assigned rep not keeping process going forward when he had an off day the day after I dropped my car off. Lack of communication for the first 3 days made for an unac keeping process going forward when he had an off day the day after I dropped my car off. Lack of communication for the first 3 days made for an unacceptable outcome to this appointment. The parts were available/in stock so there was no reason to be without my car and having to Uber to appointments while waiting for the work to be completed. This type of unprofessional behavior is why private mechanics are sought out instead of using a dealership. More

All and all my experience has been good. Once I was sold tires that only lasted three years and I drive approx 5000 miles a year. I ordered tires again and when I arrived for my appointment Once I was sold tires that only lasted three years and I drive approx 5000 miles a year. I ordered tires again and when I arrived for my appointment 3 weeks later, I was told the tires were not ordered. I ordered better tires at a better price with a better warranty at Tire Kingdom. The Tire Kingdom tech found my wheel lock in my wheel cover where the Gettel tech had left it. More

This dealership was good. They are close to my home and had the vehicle that I wanted. They are close to my home and had the vehicle that I wanted. More

Melanie, as always, took care of my seat problem. The plastic side to my seat broke. She had me in and out in no time. The plastic side to my seat broke. She had me in and out in no time. More

In and out, very easy to deal with. I would definitely come back here!! Ask for James I would definitely come back here!! Ask for James More

Great experience! Santiago was extremely professional and the negotiation experience was fair and forthright. We got a great car at a great price. I’ll be back for my Santiago was extremely professional and the negotiation experience was fair and forthright. We got a great car at a great price. I’ll be back for my next Genesis! More

Oh I got screwed real bad they did not show me the print out of the Kona until after I sign the bill of sale I thought it was around 30,000 what was only 26,000 and I paid $18,000 for my trade-in and $12,00 out of the Kona until after I sign the bill of sale I thought it was around 30,000 what was only 26,000 and I paid $18,000 for my trade-in and $12,000 in cash for a piece of crap that I don’t like I bought four cars or two sonatas one Tucson and this piece of crap I got now I will never buy another car there again More