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Gettel Hyundai of Sarasota
Sarasota, FL
2,018 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well.
Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs.
Come in and say hi!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,018 reviews
April 21, 2023
5 It was a very good experience. My advisor had great knowledge and care. Ryan was professional and cordial, keeping me informed of what was the needs my car had. Ryan definitely cha My advisor had great knowledge and care. Ryan was professional and cordial, keeping me informed of what was the needs my car had. Ryan definitely changed my mind about dealership personal. I definitely will be back for all my car's needs. And hopefully he will be there to take care of my car More
by RYbisse
Verified CustomerEmployees Worked With
5
Helpful April 19, 2023
Friendly. Disappointed never heard about floor mats that was being checked into. Got called that never got payment from me 4 days after my check had been ca Disappointed never heard about floor mats that was being checked into. Got called that never got payment from me 4 days after my check had been cashed. More
by jchuchro
Employees Worked With
Steven Decker , Troy Esmond
April 19, 2023
It was great! ! Very knowledgeable and précis!!! I really like how the finance team was friendly and helpful along with the sales team!!! It was an easy process ! Very knowledgeable and précis!!! I really like how the finance team was friendly and helpful along with the sales team!!! It was an easy process More
by lenchinsky23@gmail.com
Employees Worked With
Alana Velsh
April 19, 2023
We had the unfortunate event of taking my vehicle to Gettle Hyundai of Sarasota this AM for a warranty issue (sunroof fell off track completely while driving & will not close). We called in 2 weeks ago Gettle Hyundai of Sarasota this AM for a warranty issue (sunroof fell off track completely while driving & will not close). We called in 2 weeks ago for an appointment & was told the only available was today. While on the phone during the scheduling process we asked if Enterprise is available at this location due to this being our family car, we will need transportation. We were told Enterprise is on site, and ready to help when we get there. Upon arrival we were greeted by Duane, and he automatically stated that they will not be able to even LOOK at the vehicle for 7 days. We asked if we should just bring the car back in 7 days, and he let us know it needed to be on site to be in que. Weary about the situation, we proceeded with the paperwork and requested a rental car. After about an hour an Enterprise representative stated that we will need to cover the rental car fee of $38 per day, and a $300 deposit. Considering this is a warranty issue we were taken back by the fees & even more so that Duane let us know it will be at least 7 days for the car to even be seen. We asked Duane if they would cover half of the fees, since it’s not our fault that the service department was backed up or if we should reschedule for another week that we will only need to rent the car for 2-3 days. He stated there was nothing they could do, and this was our only option (to pay for the rental car & possibly cover the sunroof repair). At this point, my husband was frustrated and asked to speak to the service manager, Tom Hayes. The service manager would not even hear him out, answer the phone with me and stated “this was our only option” if we wanted the car fixed. I called the main line and requested to speak with the service manager and was hung up without even saying hello. I have personally been in the car dealership industry for many many years, and I would hope this is not an acceptable encounter. The service manager had an “I don’t care” attitude with no desire to help us at all. I have posted a negative review on their Facebook page and found MANY other unhappy customers with this location. DO BETTER, this is not a way to do business & you lost ours. I never post poor reviews, but this encounter deserves its posted everywhere. More
by Thea
April 19, 2023
From arrival time to completion of service took 3 hours. I had an appointment so 3 hours for an oil change and tire rotation is unacceptable. I recommend re-evaluating the routine service process because so I had an appointment so 3 hours for an oil change and tire rotation is unacceptable. I recommend re-evaluating the routine service process because something appears to be broken. More
by JETBIKER1800@GMAIL.COM
Employees Worked With
