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Gettel Hyundai of Sarasota

Sarasota, FL

4.3
1,987 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 1,987 reviews

September 23, 2022

From my experience with the service department Hass to be the most disorganized dealership that I’ve ever been to took the car in to have the rear door opener serviced they ordered the parts never called me More

by dcknjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
When people are is disorganized is what they are who wants to remember their names
Sep 27, 2022 -

Gettel Hyundai of Sarasota responded

Our goal is to give every customer an exceptional experience and we are sorry that we let you down at this appointment. We will certainly review this with our service advisors. Thank you and stay safe!

September 23, 2022

I had it all typed snd ready to go. But it erased itsekk ok’d I’m act go More

by JESUISMART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Gettel Hyundai of Sarasota responded

Please reach out to our Customer Relations Manager, Melissa Bonner mbonner@gettel.com. Our customers are our #1 priority and only with your feedback can we continuously improve.

September 22, 2022

Make appointment for oil change first thing in the morning and stll have to wait 2 hours plus to get it done. More

by akkagirl@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Sep 27, 2022 -

Gettel Hyundai of Sarasota responded

We thank you for your business. Please accept our apology that this appointment took longer than expected. Our Service Team will be here to serve you the next time your Palisade requires our attention.

September 20, 2022

No communication I was told the service would be complete on Saturday, I did not get car back till late Monday. What was quoted was not correct The price wasuch higher for the service I had probl More

by Patsimpson@tampabay.rr.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Benjamin Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business. I am sorry that this appointment took longer than expected. If you would like to provide specifics so that we might address them, please email customer relations at mbonner@gettel.com. We can only make improvements by listening to valued customers like you.

September 20, 2022

I purchased a vehicle about a month ago and I am still waiting for the 2nd key fob to sent to me. I spoke with Branton a week ago and I have a feeling that I am getting a run around. I need to get the More

by RFERNANDEZ41
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Branton Fugitt
Sep 26, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business and feedback. We are also frustrated with the supply chain issues and want to serve all our customers as expeditiously as possible. Branton will continue to be in touch with you. Thank you for your patience.

September 19, 2022

We had a fuel gauge replaced and the part they used was broken. After the service our car broke down cause there was no gas because the gauge was still broken. We had to take it to the nearest mechanic to More

by flykkatcave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alyssa Hancock
Sep 26, 2022 -

Gettel Hyundai of Sarasota responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. Hyundai declined the reimbursement because it was not performed at a Hyundai Dealership. Your comments will be addressed with our Management Team. We never want to hear that we've lost a customer.

September 19, 2022

Ellie was great. Very knowledgeable and helpful. Fun to deal with. Walter and Jorge were also very good to deal with. Love the car More

by georgemacallister46
Recommend Dealer
Yes
Employees Worked With
Walter Calligari
Sep 23, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with our community. We are so glad that you chose us and are so grateful to have you as our customer.

September 18, 2022

Excellent customer service. Easy drop off and pickup. Car always comes back clean and without issues. More

by Pyungst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Gettel Hyundai of Sarasota responded

Guest satisfaction is our top priority, so it's nice to know that you are happy with our services. Thank you for your business!

September 17, 2022

Our overall experience was amazing. Branton did a great job with enthusiasm and follow up! More

by melindalee7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alina Velsh, Branton Fugitt
Sep 23, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business. It’s nice to know that Branton took good care of you. Your experience is our top priority and our team is here to serve you again.

September 17, 2022

Happy with your service and with your people. But missed things like tire pressure .Minor issue More

by art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your business. Our Associates will be here to serve you again.

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