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Gettel Hyundai of Sarasota

Sarasota, FL

4.3
1,986 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 1,986 reviews

September 09, 2022

Easy quick process just what I was looking for. No hassle or pressure to purchase a vehicle. More

by HILLSIII
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cachia
Sep 09, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business and nice review. We will be here to serve you again. Happy Driving!

September 07, 2022

The last time I was in I saw Tom who referred me to Ben even though he was very polite, all the things that Tom promised were not completed. He did a diagnostic and told me he cleared the check engine ligh More

by KSONDEYRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom/ not sure if the Ben I dealt with was Ben Anderson.
Sep 08, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business and taking the time to comment on your recent service experience. Please accept my apology if Ben did not thoroughly explain the findings provided when he ran the code diagnostics yesterday. The code showed that the check engine light concern is not related to the recall performed. With over 100,000 miles on your vehicle, Hyundai will only allow for loaner vehicle coverage if the concern is warranty related or if an extended warranty was purchased for the vehicle. If you decide to return, we do have access to rental cars on site. We know you have many choices and we do suggest having the next step, the comprehensive diagnostics, performed by Hyundai Certified technicians. They have access to the correct and specialized tools and parts to repair your vehicle. We wish you the best and will be here to serve you if you choose. Thank you, Melissa Bonner, Customer Relations Manager

September 06, 2022

James was fine but I just called for a simple oil change and tire rotation. It’s Sept 6 and you’re booked out through the 27th. I typically can only do weekends. Oct 1 wasn’t free. I can’t go much farther t More

by EEKIMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Gettel Hyundai of Sarasota responded

Please accept our apology, unfortunately like a lot of businesses we are experiencing staffing and scheduling issues. We are staffing back up and hopefully things will get back to normal shortly. We take you concerns seriously and appreciate the opportunity to service your vehicle. Thank you for your business and feedback.

September 04, 2022

Did a good job. Would use again. Keep me on time for other appointments. Thanks More

by Leroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Hancock
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business! Guest satisfaction is our top priority and we look forward to serving you again.

September 03, 2022

I have only dealt with the service department and I haven’t decided my opinion right now. More

by KSONDEYRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

Our Service Team looks forward to keeping your 2017 Santa Fe Sport running great for many years! Happy driving!

September 03, 2022

Routine maintenance should not take 3 and one-half hours. I wasn't told it would take this long and never offered to me an uber or loaner. This was over lunch hour and again not offered anything until I st More

by MARCIALH
Customer Service
Recommend Dealer
No
Employees Worked With
James Mccormick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

On behalf of our Service Associates, please accept our apology that we delivered a disappointing appointment. We value your loyalty and will certainly review your comments with our Team. Direct feedback is a crucial step in counselling our staff and making process improvements, especially with our new Service Advisor. Thank you and we wish you many miles of driving happiness in your Sonata!

September 02, 2022

I’ve always gotten good service at Gettel Hyundai Sarasota. No question is a stupid question. No concern/problem is a stupid concern/problem. I’ve always been treated with respect. Most important More

by DWT3BTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your business and are happy that you have such nice things to say about our dealership. Our staff here at Gettel Hyundai of Sarasota looks forward to working for you again!

September 02, 2022

Sam is exceptional in his knowledge of Hyundai. This was the easiest and quickest car buying experience I have ever had. Best part Sam explaining everything the 2023 Tucson does and that was after More

by Amar49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simas Sidlauskas
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

Our team appreciates your business. We strive to provide the best service to our valuable customers. Sam and our team are here to serve you for all the years and miles ahead! Thank you!

September 01, 2022

Work was excellent. Took a very long time to complete, apparently because of high demand and a shortage of personnel. More

by STAROZ1676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you! Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service.

September 01, 2022

A very knowledgeable and professional service staff that took care of my issues in a timely manner. More

by BeauHBurton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Carlisle
Sep 06, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with our community. We are so glad that you chose us and are so grateful to have you as our customer.

Sep 06, 2022 -

BeauHBurton responded

Thank you!

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