Gettel Nissan - Service Center

George in the service center was fantastic. Remembered me from m the last time I was there. Remembered me from m the last time I was there. More

Very good staff and they made the process of buying a car easy. Didn't feel pressured at all easy. Didn't feel pressured at all More

They are always prompt and professional. Mike does a great job. Service is always done correctly. Mike does a great job. Service is always done correctly. More

Arrived with no appointment was able to get my oil changed and tires rotated. Brittany told me it might take an hour and a half. It was LESS than that!!! changed and tires rotated. Brittany told me it might take an hour and a half. It was LESS than that!!! More

I have been going to Nissan‘s for years and enjoy the amazing service. Hector is both professional, friendly, and polite, and takes very good care of me! Thank you! amazing service. Hector is both professional, friendly, and polite, and takes very good care of me! Thank you! More

After an already hectic day, (someone backed into my front end of my car), I contacted Gettel Nissan for assistance with a key lock for my wheels. Why these are necessary, I don't know. My car was at front end of my car), I contacted Gettel Nissan for assistance with a key lock for my wheels. Why these are necessary, I don't know. My car was at a mechanic for brake work and no key lock. It was missing. Called Gettel and was told by a gal that I could come in and pick one up that they had extra laying around in Service. Sent my son up since I work from home and he was told we had to order one from parts and that I was misinformed. I phoned Gettel and spoke with Rachel who advised me she is an assistance service manager. She was impatient and rude. When asking to speak with a different manager on duty, I was told no one was available. She put me on hold to try and find someone, but then dumped my call on another person, Laura. I was advised by Laura, that Rachel had a customer in front of her that she was dealing with. Basically, Rachel "dumped" my call on Laura. As an assistant manager, she lacked the ability to troubleshoot the issue and satisfy the customer! Very disappointing and infuriating. Laura turned out to be my blessing of the day! She not only resolved my issue, but she went above and beyond to take care of it. Laura presented the skills required for anyone in dealing with a frustrated, aggravated, and put out customer as I was. We don't always know what has happened in that customer's morning, but Laura took the lead and made sure to rectify the problem without being upset, rude, or impatient with me! Kudos to her!! More

I would never recommend anyone to buy a Nissan. I have had problems since buying the new vehicle in 2018. I have had problems since buying the new vehicle in 2018. More

Brittany is an excellent service advisor and representative for Gettel! She is on top of any work needing to be done! She does an excellent job communicating the service and any recommendatio representative for Gettel! She is on top of any work needing to be done! She does an excellent job communicating the service and any recommendations needed. It’s a great pleasure to work with her! Highly recommend!! Great customer service!! More

Nissan Dealership on Bee Ridge in Sarasota Fl is the #1 dealership in the state of Florida dealership in the state of Florida More

Worst carry buying experience I've ever had. I've purchased over 10 vehicles in my life and this was the worst. Service rep was AMAZING, as she understood my frustrations, but other than that th I've purchased over 10 vehicles in my life and this was the worst. Service rep was AMAZING, as she understood my frustrations, but other than that the buying experience was horrible and I'd never recommend Gettel to anyone I care about. More