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Gettel Nissan - Service Center

Sarasota, FL

4.6
1,146 Reviews

1,146 Reviews of Gettel Nissan - Service Center

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March 08, 2023

Terrible costumer services don t help correctly and i lost my time I go to another company More

by Andres m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Cooper
Mar 28, 2023 -

Gettel Nissan responded

We’re sorry to hear you had a negative experience at our store. Our goal is always to provide excellent customer service, so we’re disappointed that we didn’t meet your expectations.

March 08, 2023

Brittany was easy to work with. Happy no one tried to sell me. It took longer than I hoped but it was done in the time frame Britney offered. More

by GCFRANKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kehrt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

March 08, 2023

Michael Coleman is one of the best service advisors I have had over the years. Michael is very attentive to concerns and does everything within his power to get the concern addressed the first visit. More

by YRUCKS1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coleman
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

March 07, 2023

Courteous, efficient service. Pleasant waiting area. Love the video of service your car is receiving. More

by Lksfaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for taking the time to leave us a rating

March 07, 2023

I love bringing my car in because the entire staff is very accommodating, friendly and pleasant. More

by Meowth0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Stockard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CEO, Michael Coleman, Ahmed Abdelnabi, Lamont Love, Mohamed Essa
Mar 07, 2023 -

Meowth0510 responded

The staff at Gettel Nissan is the best!!!

March 06, 2023

Very professional and prompt and easy to work with. Very accommodating. I would highly recommend. More

by LAURAKILBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coleman
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for taking the time to leave us a rating

March 06, 2023

Rachel is a great asset to this dealership and has given me terrific service for the past three years!! More

by MTIPPERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thanks so much for sharing your experience with us. We hope to see you again soon

March 06, 2023

Not very professional. Manager Mohammad was very pushy and somewhat condescending. Service department sent a text listing possible problems but did not list them on the pa More

by LIZZYBABYBOP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Essa
Mar 28, 2023 -

Gettel Nissan responded

We’re sorry to hear that you had a bad experience. We appreciate your feedback and will work hard to improve our service

March 06, 2023

I’m a current customer, Nissan Gettel has great customer and timely service! I will recommend for future service, and will recommend to friends and family. More

by Angelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Coleman, Laura Lariviere
Mar 28, 2023 -

Gettel Nissan responded

Thank you for your recommendation. We appreciate your feedback.

March 06, 2023

Service was great. Brittney was professional and efficient she allowed (due to difficulties with scheduling) me to use a coupon that had just expired the day before. More

by SANDYETAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kehrt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

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