Back

Gettel Nissan - Service Center

Sarasota, FL

4.6
1,146 Reviews

1,146 Reviews of Gettel Nissan - Service Center

Sort by
February 25, 2023

Very attentive to the customer. Kept me informed thru the entire process. Very well knowledge More

by blkngoldrules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

February 24, 2023

Excellent service arrived. Jorge was very helpful. Went through everything wi th me explaining the cost procedures. Toldl me how long it would take and it was it within that ti More

by Sspurlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

February 24, 2023

He and all your employees are extremely personable and service oriented. My Nissan is driving too good for a five year old vehicle !!! Thanks to your service and product. More

by carolbuzilow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

February 23, 2023

Agents could be a little more friendly to the customers take more time with them More

by JGCLAIMSADJUSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coleman
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

February 23, 2023

1500 seemed excessive for some fluids and a belt. Guess we learn something new every day More

by timludt
Recommend Dealer
No
Employees Worked With
Brittany Kehrt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thank you for bringing this to our attention. We’re sorry for the inconvenience, and we’ll do everything we can to make it right

February 22, 2023

They handled my somewhat challenging warranty work as quickly as possible, and kept me informed of the progress. My only complaint would be with Nissan’s supply chain, it took a couple of weeks to get my More

by jezmospringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thank you for bringing this to our attention. We’re sorry for any inconvenience and would like to help resolve the issue

Mar 29, 2023 -

jezmospringer responded

There’s nothing to resolve, I was completely satisfied with the dealership and the work performed. I realize that “supply chain issues” are part of the new normal, and didn’t fault the dealership at all, hence 5 stars. Sorry if you felt that my comment reflected poorly on Gettel, nothing could be further from the truth.

February 20, 2023

Hector give us great customer service person, very professional and. Always friendly,very and trustable.. That’s why we always come back!!!! More

by terediaz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for taking the time to leave us a rating.

February 20, 2023

George was attentive, detailed, helpful, friendly, and informative. Great service and will return in the future! More

by VESCAJADILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

February 18, 2023

Su trato fue amable y me sentí bien en todo momento, todo fue rápido y satisfactorio.🙏 More

by enriquequiros63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pinegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Kehrt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Coleman, Laura Lariviere, James Thomas, Jamari Hargrove
Mar 28, 2023 -

Gettel Nissan responded

Thank you so much for taking the time to leave us a 5-star review

February 17, 2023

Laura was extremely helpful throughout my entire process with this garage. She kept me updated on the diagnosis of my vehicle and got me in sooner than anticipated. I have never experienced this good of ser More

by Leah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My technician Hakeen and his video were very helpful!, Laura Lariviere
Mar 28, 2023 -

Gettel Nissan responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

...
40
...