Gettel Stadium Toyota - Service Center

Disappointed. My oil change indicator was not reset. 3% service fee for credit card use means you do not take care of your customers. My oil change indicator was not reset. 3% service fee for credit card use means you do not take care of your customers. More

The friendly and prompt attention by your service representative Amber Smith makes our time at this service center enjoyable. She listens to our needs and explains in detail what will be the result a representative Amber Smith makes our time at this service center enjoyable. She listens to our needs and explains in detail what will be the result and costs. She is everything a dedicated customer service person should be for people in need of service. More

Amber Smith was a ray of sunshine. I always get my service at Stadium Toyota. My 2005 Sienna has over 281,000 miles. I always get my service at Stadium Toyota. My 2005 Sienna has over 281,000 miles. More

Todo ok. sevicio rápido y eficiente, solo se les olvido poner el stiker con la fecha y las millas del proccimo sevicio sevicio rápido y eficiente, solo se les olvido poner el stiker con la fecha y las millas del proccimo sevicio More

Service agent was courteous and took care of my oil change in a quick and timely manner. change in a quick and timely manner. More

Check in was a mess-took over 20 minutes to start to check in, then was told was going to be almost 2 hours past my appointment time to start service. I couldn’t wait that long for a tire rotation (was check in, then was told was going to be almost 2 hours past my appointment time to start service. I couldn’t wait that long for a tire rotation (was told they were overbooked) that I had an appointment for. I rescheduled and check in was better, slightly. Service was good, but the small things, which made the 1 hour drive to Stadium Toyota bearable (who wants to wait at a dealership for oil change/service) weren’t there-had to ask for car wash afterwards (and my truck was just as dirty after), walked for place to place to pay, etc. If what I could see was a cluster f***, what does that say about what I couldn’t see. My experience with “Gettel” Toyota, was no where near the quality I got from “Stadium” Toyota. By the way, my service manager did a very good job, in spite of the tidal wave going on around him. More

Appt took too long as the dealer alignment machine had an excessive backlog of customers. 6 hr wait. excessive backlog of customers. 6 hr wait. More

Daniel was great and got us in and out with no issues. Would recommend Daniel. Would recommend Daniel. More

Everyone knew what they were doing except for the individual that went to get my car when service was finished I was looking at my car as the individual took off in the opposite direction to talk w individual that went to get my car when service was finished I was looking at my car as the individual took off in the opposite direction to talk with another employee then he went into the service bay and then finally went to retrieve mr car. Also the car wash I was asked if I wanted was never done. Besides that the experience was pleasant More