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Francisco Velez

Overview Reviews (36) Inventory (388)

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Francisco Velez

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Francisco Velez

Assistant Service Manager

Gettel Stadium Toyota

5088 N Dale Mabry Hwy
Tampa, FL 33614

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4.7

36 Reviews

Overview Reviews (36) Inventory (388)

4.7

36 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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36 Reviews of Francisco Velez

May 06, 2024

Dealership Rating

Employee Rating

Everything was as ex petted all Q’s were handeled and advise was given about solutions advise was given about solutions More

by J.M. S.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elyvn Rodriguez, Daniel Choe, Justin Serrano, Ravi Singh, Amber Smith, Robert Caribe, Bill Sutton, Mike Alba

Helpful 0

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May 06, 2024 -

Gettel Stadium Toyota responded

Thanks for the 5-Star review!

April 27, 2024

Dealership Rating

Employee Rating

Muy buen servicio, exelente trabajo, muy rapido, el servicio y eficiente, agradezco su buen trabajo servicio y eficiente, agradezco su buen trabajo More

by MARINANCY2005

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Suann Carrington, Daniel Choe, Michael Hare, Carlos Luna, Robert Caribe, Efrain Abreu, Mike Alba, Sam Alem, Juan De Los Santos

Helpful 0

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Apr 29, 2024 -

Gettel Stadium Toyota responded

Es fantástico saber que tuvo una experiencia positiva aquí en Gettel Stadium Toyota. Gracias por compartir sus comentarios y gracias por elegir Gettel Stadium Toyota.

April 26, 2024

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Employee Rating

Took over an hour and a half for scheduled routine maintenance/tire rotation - no oil change. maintenance/tire rotation - no oil change. More

by sfielland

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 29, 2024 -

Gettel Stadium Toyota responded

We are sorry to hear that it took so long to scheduled your routine maintenance. We understand how valuable your time is and we apologize for any inconvenience. We appreciate your input.

March 31, 2024

Dealership Rating

Employee Rating

Todo es excelente, son amables y cordiales educados y muy profesionales con su trabajo tienen lo que necesitan para seguir hacia delante muy profesionales con su trabajo tienen lo que necesitan para seguir hacia delante More

by yoancnil

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elyvn Rodriguez, Efrain Abreu

Helpful 0

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Apr 01, 2024 -

Gettel Stadium Toyota responded

Gracias por las amables palabras. Nos encantó poder servirle y esperamos poder ayudarle nuevamente en el futuro.

March 17, 2024

Dealership Rating

Employee Rating

Good service. Fast return. Trusting. On time appointment. Professional and attentive. Service charge as expected. Fast return. Trusting. On time appointment. Professional and attentive. Service charge as expected. More

by Toyota2018Ken

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

Gettel Stadium Toyota responded

Many thanks for the 5-star rating. We really appreciate your business and helping to share the word about Gettel Stadium Toyota!

March 10, 2024

Dealership Rating

Employee Rating

Samuel had me in and out quickly for my 115,000 mile service on my Prius. Always personable and professional. service on my Prius. Always personable and professional. More

by MACKIE.MCNAMARA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amber Smith, Mike Alba, Sam Alem

Helpful 0

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Mar 11, 2024 -

Gettel Stadium Toyota responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Gettel Stadium Toyota.

February 22, 2024

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Employee Rating

I never write reviews so you can count the words in this one just enough. one just enough. More

by mikebowman1947

Verified Customer

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Workmanship

Service Time

Recommend Dealer

Yes

Helpful 0

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Feb 22, 2024 -

Gettel Stadium Toyota responded

Thanks so much for taking the time to leave us a 5-star rating! Much appreciated ☺

February 17, 2024

Dealership Rating

Employee Rating

Francisco was great as usual providing great customer service. He was helpful in explaining everything that needed to be done. service. He was helpful in explaining everything that needed to be done. More

by MMM0215

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 19, 2024 -

Gettel Stadium Toyota responded

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

February 09, 2024

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Employee Rating

I took my car in for a slow leak in my tire. The problem was not found. The wait was long. The customer service was great. The problem was not found. The wait was long. The customer service was great. More

by Rebles3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Francisco Velez

Helpful 0

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Feb 12, 2024 -

Gettel Stadium Toyota responded

We appreciate the honest feedback of our dealership as it helps us improve for future visits.

February 03, 2024

Dealership Rating

Employee Rating

Joe Russo was very understanding and took full responsibility to correct the damage done by an oil change which was serviced by the dealership. He is an excellent manager and hopefully gets recogn responsibility to correct the damage done by an oil change which was serviced by the dealership. He is an excellent manager and hopefully gets recognized for his outstanding service to your customers. More

by KEVIN_C_L

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Russo

Helpful 0

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Feb 07, 2024 -

Gettel Stadium Toyota responded

We're happy to see you had a 5-star experience at Gettel Stadium Toyota. We really appreciate your business and helping to share the word about us!

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