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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,668 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,668 reviews

April 02, 2022

From the start, everyone was awsome. Nate did a fantastic job on keeping me updated on the delivery of my truck. Clarissa in financing was also awsome. I will definitely tell anyone lo More

by TONYWEAVER4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarissa Aleman, KIMO Helal, Nathan Stephenson
April 02, 2022

Little opinion about the dealership. Service department has been great to work with. Appointments were on time and service completed promptly More

by bkfrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

Good communication, informative, reasonings of needs/requirements. Costs noted up front and verification of charges at completion. More

by Nancy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Legault
April 02, 2022

We have worked with Desmond on three leases now. He is never pushy snd goes above and beyond in every service aspect. More

by itsmillertimenow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Desmond Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Audath, Rhiannon Richards
April 01, 2022

They do a pretty good job. I have used them for years and often they will give me a breakdown of what needs attention. More

by aquahomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your experience.

April 01, 2022

My RAV was serviced quickly and everything was checked out to make sure it was running perfectly. More

by Linda A
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Gettel Toyota of Charlotte County responded

Linda, thank you for allowing us to service your vehicle and for taking the time to rate your experience.

April 01, 2022

Scott was very pleasant, and helpful. He explained everything that would be serviced on my car. More

by DEAJAG
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Apr 01, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle from us and for taking the time to rate your experience.

April 01, 2022

information my service advisor was particularly slow I stood there for 30 minutes while he talk to the clients before me 30 minutes while my car sat in the waiting lot I finally got Ryan to take care of m More

by terry hadler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
john trembly aweful. ryan great
Apr 02, 2022 -

Gettel Toyota of Charlotte County responded

Terry, we thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize for your wait time. We assure you that it will be addressed with our associate that was assigned to you.

April 01, 2022

The service advisor, Scott, who has greeted and followed up with me for the recent several occasions has always been very thorough and quick to make the service as painless as possible. More

by gstakich
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Apr 01, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

March 31, 2022

I Brough my car in 15 mins before the appointment. After waiting nearly one and a half hours Scott came to tell me that my car had not even reached the shop and there were two cars in front. Scott was More

by JOHNJTSS
Recommend Dealer
No
Employees Worked With
Scott Proeun
Mar 31, 2022 -

Gettel Toyota of Charlotte County responded

John, we thank you for your business and very kind words for our associate, Scott. Assuming the you rated Scott a five but rated the overall experience a one based on the wait time. We apologize and are glad to hear that Scott was able to provide you transportation after you waited over an hour.

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