Gettel Toyota of Charlotte County

The service last week was excellent, very timely, and the staff were very helpful and courteous. I have been in IT for over 40 years, and I don't like unsolicited surveys like this one. If it was not for the staff were very helpful and courteous. I have been in IT for over 40 years, and I don't like unsolicited surveys like this one. If it was not for the excellent work by Luke Bezuyen I would not have bothered to answer. I know the data is helpful to you, however, it's time consuming for me even though it's not a long survey. The bottom line is that "I don't work for you", and I don't get paid to do this. So, if I don't respond to another survey, it is because I see no value in it for the customer. More

Dropped my car off at 8:45 am - they let me know it would be 2-3 hours max. They were doing tire rotation and recalls. Returned to the dealer at 11:45 saw my vehicle sitting outside figured it was done. Wh be 2-3 hours max. They were doing tire rotation and recalls. Returned to the dealer at 11:45 saw my vehicle sitting outside figured it was done. When I went to the service desk after waiting another 10-15 minutes to even be helped I was told it hasn’t even been brought into the shop yet !! (Customer service rep wanted to have an attitude as well..) I have purchased 2 vehicles from you and was about to get a 3rd in the upcoming 2 weeks. But will take my service elsewhere. . More

excellent service honest friendly great customer relations keeps u up-to-date honest Fair quick service and reliable relations keeps u up-to-date honest Fair quick service and reliable More

Very professional and informative I always have a good experience when I need to have work done on my car experience when I need to have work done on my car More

They are customer oriented and very professional. The only thing that I would recommend is for them to have enough units to choose from. The only thing that I would recommend is for them to have enough units to choose from. More

Ken was an excellent salesman, very thorough, knowledgeable, and proficient in the vehicle's operation and software. The Business Mgr.,Martin Audath, was one of the best Finance Mgr's that I have knowledgeable, and proficient in the vehicle's operation and software. The Business Mgr.,Martin Audath, was one of the best Finance Mgr's that I have ever dealt with. He made the mechanics of buying the vehicle smooth and seamless! Gettel has done a great job in training their people! More

He was kind and patient. He was helpful. I got exactly what I need led for my car. He was helpful. I got exactly what I need led for my car. More

This visit was for my 5,000mile service. Took longer than I would have liked…over 90minutes and I did have an appointment…location is convenient for me. Took longer than I would have liked…over 90minutes and I did have an appointment…location is convenient for me. More

Desmond is a great guy! I love being treated as family when I visit a dealership I love being treated as family when I visit a dealership More

Even though I showed up early for my appointment, They were still eager to get me into the door to start working on my car. They got everything done and a timely manner and sent me on my way. All the pers were still eager to get me into the door to start working on my car. They got everything done and a timely manner and sent me on my way. All the personnel that I dealt with especially John, or very nice. More