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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,668 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,668 reviews

January 12, 2023

One hour 20,000 service took 2 1/4 hours. I showed up at my appointment time. Service dept was an hour late. Pathetic!! More

by Ptonks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not memorable
Jan 12, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We apologize for the length of your wait time. Please know that we provide complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait.

January 11, 2023

Tires pressure alarm all 4 next morning. Maintenance required alarm next day from not resetting oil change. xxx More

by JOSMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your recent experience. We are sorry to hear about the tire pressure alarm. We apologize for the incovenience and thank you for letting us know. It will be addressed with the technician that worked on your vehicle.

January 09, 2023

Service is always great. Customer service Excellent. Very knowledgeable staff. Service writer John Tremblay always very helpful. Thank you More

by NEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to share your experience.

January 09, 2023

Chris was incredibly knowledgeable and took the time to make sure I found the right car and options for me. I would highly recommend working with Chris if you're in the market for a Toyota. More

by cprispoli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Lumpkin
Jan 09, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. Welcome to the Gettel family.

January 09, 2023

Very nice great service, friendly staff very nice costumers lounge, and Tom was very friendly and helpful More

by MRICH3140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Jan 09, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience. We are glad to hear that all went well.

January 09, 2023

Desmond Pierre at Gettel Toyota was the ultimate gentleman and an exemplary associate to work with. We live nearly six hours away and would certainly return for our next vehicle purchase. From star More

by DavidG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Desmond Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Gettel Toyota of Charlotte County responded

David, thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. Welcome to the Gettel family.

January 08, 2023

Great products and services offered. Personnel very polite and helpful. Desmond is a great salesman to deal with. No pressure on customers. More

by clamb10780
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial officer
Jan 09, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. Thank you for being a part of the Gettel family.,

January 08, 2023

Service rep was terrific. Extremely helpful. He sold me oN what was needed and nothing more. More

by Leapcastle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Jan 09, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 08, 2023

Ryan was efficient, profess and affable. Good, quick service. I usually get in right away when scheduling service. Sometimes, services and/or products are inappropriately recommended, or ot More

by chip.ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal buisness and for taking the time to rate your recent visit. You comments regarding our recommendations have been shared with our management team. Thank you for letting us know.

January 08, 2023

Service is fine, and I was very disappointed in the sales people and sales management More

by JOEK46WORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us. We are sorry to hear that your experience with our sales team wasn't a good one. Thank you for letting us know.

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