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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews
Call Service Center (941) 676-3741

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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May 16, 2023

Long; 3 hours for oil change and tire rotation. Too long, too long, too long. More

by KTSTAMPER@MSN.COM
Recommend Dealer
Yes
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May 17, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We apologize for your long wait time. We know your time is valuable. Please know that we do offer complimentary UBER service to take you to and from anywhere within a 15-mile radius of the store to avoid the wait time. If it wasn't offered to you, you have our apologies.

May 15, 2023

I am always acknowledge. The staff is always friendly. Usually my at is ready when they tell me it will be. More

by Nydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
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May 16, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit.

May 15, 2023

Staff was very professional and helpful. Ryan was particularly knowledgeable and supportive! I will request him to handle my maintenance needs in the future. More

by Richard Herried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to service your vehicle with and for taking the time to rate your experience.

May 15, 2023

Ok , it was long wait to change oil and l had a appointment, I was there 3 hr, did not get check list about my car, I want everything checked out because we were traveling to Pa .was no please. More

by tonyscavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize for the long wait time and that you didn't get the service paperwork. I will ask the service advisor that worked with you to mail you your information. What is the address we should use?

May 13, 2023

Friendly, fast service. Dropped car off the day before its appointment. Ryan had the crew on it that afternoon. Called with an estimate and explained what was to be done. More

by BR4570@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Twogood
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May 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 13, 2023

Best service and people around! Took care of us on an emergency situation and got us on the road More

by ivincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 13, 2023

Very professional and courteous. When car is finished make sure to advise entire waiting area. More

by bettytorrance
Recommend Dealer
Yes
Employees Worked With
Hi
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May 14, 2023 -

Gettel Toyota of Charlotte County responded

Betty, thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 12, 2023

Was told my car would be ready in 5minutes 20 minutes later had to look for someone to finish paper work got in car very hot so car was probably ready 30 minutes More

by DENNISTREMBLAY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A woman
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May 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize that your vehicle wasn't returned to you as soon as it was completed.

May 12, 2023

Great dealership, Ryan was very helpful. I meant to see if anyone could help me figure out my GPS before I head back to Minnesota. More

by PLBNOTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

May 12, 2023

It was a positive experience, and everything was explained to me clearly, and I was treated fairly well. More

by RBOOMHOWER9788@CENTURYLINK.NET
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN TREMBLAY
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May 12, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

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