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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews
Call Service Center (941) 676-3741

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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October 16, 2022

Keith Sanders was very helpful and kept us informed thought the entire repair process of my Tundra. I felt very comfortable and the service dept took good care of my truck. Thank you!!! More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
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Oct 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

October 15, 2022

Was my coupon applied? Hard to tell on invoice. Last service windshield wiper fluid was not filled, had to fill myself a week after service. More

by atlanta.mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are sorry about the missed windshield wiper fluid. Thank you for bringing it to our attention.

October 15, 2022

Phone service needs to be improved. No one answered the phone the first three times we called to make the appointment we got a recorded message. More

by Jrobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun, Scott Proeun
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Oct 16, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business. We apologize for the time it took for you to get through to a "live" person. Thank you for your patience.

October 13, 2022

Waited 2. 5 hours for a tire rotation and I had the first appointment of the day More

by JENSCHICKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your business and apologize for the length of your wait time. We know your time is valuable and we appreciate your patience.

October 12, 2022

He was very but too the time out to make sure everyone was being attended to More

by SHARON.CAMPBELL80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl, Scott Proeun, Jarrett Overby
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Oct 13, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

October 10, 2022

My fan belt no longer squawks. . Adjustment was made free of charge after several previous visits. More

by A_LIMBERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are sorry you had to return to have the same issue addressed.

October 10, 2022

Gettel gave great service above and beyond. And they have gained a customer for life More

by CAM941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders
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Oct 11, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to be your dealership of choice and for your kind review.

October 09, 2022

Took my car in for service that was fixed, today I discovered and new problem my hatch does not open. More

by westfamfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Overby
Report | Print
Oct 10, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us. Please visit our service lane as soon as is convenient for you to address your hatch. You have our apologies.

October 09, 2022

They take care of you from the sale to service I am very happy with gettle Toyota and I drive about 25 to 30 miles to them very satisfied More

by DCNARO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to share your experience. We appreciate you and your kind words.

October 08, 2022

It’s very friendly people and the service is amazing Also they have water, coffee, tea and Cocoa, but the keep forgetting the cookies. Lol More

by Mikebad4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders
Report | Print
Oct 09, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your recent visit.

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