Gettel Toyota of Lakewood

Brief background information: I have purchased two vehicles from Gettel Toyota Of Lakewood , a 2014 Avalon and a 2022 Toyota Tundra. All my service has been done there on both vehicles. I have a 9: vehicles from Gettel Toyota Of Lakewood , a 2014 Avalon and a 2022 Toyota Tundra. All my service has been done there on both vehicles. I have a 9:45 AM appointment on the day in question, and it is a 45 minute drive from my home in Myakka City. I got there right on time, and it took about 20 minutes for George to get out and do the paperwork on the brief warranty repair. I was told the job would take an hour, and, of course, decided to wait. Three hours later, the job had not even been started. I was told that the technician was in a meeting with Jim Gettel. I am beyond dissatisfied, and from now on, will use my local garage to do my servicing. More

Very satisfied with the services and hospitality received from Toyota. All team members were accommodating and very helpful. from Toyota. All team members were accommodating and very helpful. More

Buen servicio Juan y su manager trataron de ayudarnos en muchas formas y explicaron detralladamento casa duda que teníamos ☺️muy feliz con mi nuevo carro muchas formas y explicaron detralladamento casa duda que teníamos ☺️muy feliz con mi nuevo carro More

Attention to detail, kind crew affective on point. Will make it my new go to dealership. Great experience with service team. Will make it my new go to dealership. Great experience with service team. More

Helpful employees and friendly surroundings. Convenient appointments and good location . Support staff that is very willing to assist in all facets of the service experience. Convenient appointments and good location . Support staff that is very willing to assist in all facets of the service experience. More

Jim was great! I love my Cypress Corolla Cross and the process was very pleasant. We also worked with Jack on financing and enjoyed working with him too. I pre-orde I love my Cypress Corolla Cross and the process was very pleasant. We also worked with Jack on financing and enjoyed working with him too. I pre-ordered and appreciated that they were flexible on picking up my car. Would reccommend! More

Chris was super to work with. Got my car in and out with no issues. Got my car in and out with no issues. More

Excellent sales and sales support staff. Never felt pressured to buy a car. Very well trained. Never felt pressured to buy a car. Very well trained. More

I understand it was not your fault the part was delayed. I appreciate the car rental. When I received my car, the radio was on a Spanish station. I don’t speak Spanish. Jacob informed me the battery was dea I appreciate the car rental. When I received my car, the radio was on a Spanish station. I don’t speak Spanish. Jacob informed me the battery was dead. I can’t prove the mechanic drained my battery via listening to the radio. The battery was replaced, but the mechanic did not check to see if my fob works. It was inconvenient to spend 4 hours the next waiting for my car. More

Patrick provides great service, and follow up. Thank you ! I would recommend Gettel to friends Thank you ! I would recommend Gettel to friends More