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Gettel Toyota of Lakewood

Bradenton, FL

4.7
3,747 Reviews
Gettel Toyota of Lakewood in Bradenton, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5959 E State Rd 64

Bradenton, FL

34208

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Showing 3,747 reviews

January 21, 2024

Everyone was great and made the experience easy. Like how passionate the employees are at there job. More

by tblbaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack , Terry Dingus
Jan 22, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Terry and Jack. Ryan Fischer General Manager

January 20, 2024

Was told I needed $800 work on my 2020 Rav 4 with only 25K miles. Invoice states "customer requests" when I did not request it, I told this was needed. She was pleasant but feel I was lead to believe that More

by TONY.NACARATO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Gettel Toyota of Lakewood responded

I am sorry you felt this way about your service. I know you only had 25k on your vehicle, but I believe that it is a 2020 and the work was needed due to time not miles. I am assuming the discounts were online coupons that customers generally bring with them. If you would like to discuss this please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

January 20, 2024

Everyone I come in contact with at Gettel is nice and friendly. Jacob is great to work with! More

by JILLDAVE1024
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Jacob. Ryan Fischer General Manager

January 20, 2024

Great group to work with, facility was clean and the sales and financing process was beneficial to my situation. More

by Jwarren0905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon, Kenneth Staggs
Jan 22, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Congratulations on your new Toyota. Ryan Fischer General Manager

January 20, 2024

Brian is great. Knowledgeable, patient and efficient. Great experience. The manager was also personable and timely More

by Susan34
Recommend Dealer
Yes
Employees Worked With
Brian Macneel
Jan 22, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Susan. I am glad Brian was so helpful. Ryan Fischer General Manager

January 20, 2024

Great bunch of men and women that work there. My wife and I had a very positive feeling about everything. Brian was tremendous! And Carol in the financing too. Both very professional and courte More

by raptured12003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Macneel, Dan Holland
Jan 22, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your loyalty. I am glad you enjoyed working with our team. Congratulations on your new Toyota. Ryan Fischer General Manager.

January 19, 2024

I recently took my vehicle in for repair and my service advisor was Ana Beltran. Ana could not have any more helpful than she was. Ana was also a pleasure to deal with. and was very knowledgeable. I can't More

by bmw3016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon, Mike Brown, and Jerry Schwartz, Jim Cuccarese
Jan 19, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review .I am so glad Ana was so helpful and that you enjoyed working with her.. Ryan Fischer General Manager

January 18, 2024

As expected, I had the best overall experience at Gettel Lakewood Ranch. The staff were extremely helpful. More

by Lmtarellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jacob and I appreciate your support. Ryan Fischer General Manager

January 18, 2024

Never rushed, answers all questions, all employees very pleasant and whole dealership very clean and organized. More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Oswald, Mido Abdelkader
Jan 19, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Linda. I am glad you had such a positive experience with our sales team. Congratulations on your new Toyota. Ryan Fischer General Manager

January 18, 2024

Everyone was helpful, air conditioning much too cold, Jim was wonderful but I had to contact him multiple times before he responded. More

by karinsash
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Oswald is outstanding., Jim Cuccarese
Jan 19, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the four star review Karin. I am glad Jim was so helpful. If he was with a customer he wouldn't be able to call you back quickly. I am glad you finally got together and are pleased with your purchase. Ryan Fischer General Manager

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