Gettel Toyota of Lakewood

Mike in service always does a great job in customer service and his fast work. He was kind and efficient Thanks mike for making it a good experience. service and his fast work. He was kind and efficient Thanks mike for making it a good experience. More

Today was my 3rd trip to Toyota in 2-3 weeks. Ryan could not have been any nicer. I had several problems with car and he put me at ease.Over all, very good experience.! not have been any nicer. I had several problems with car and he put me at ease.Over all, very good experience.! More

Today meet Jorge at the Service Department, super professional, polite and knowledgeable of our service visit today. Service was performed in the amazing limited-time. Thank you Jorge for taking goo professional, polite and knowledgeable of our service visit today. Service was performed in the amazing limited-time. Thank you Jorge for taking good care of us and our RAV4 today👍 More

Yesterday my wife and I stopped in to test drive a Rav4. Of course my wife liked the hybrid most expensive model and that's the one that she wanted to test drive. We went to this location after Rav4. Of course my wife liked the hybrid most expensive model and that's the one that she wanted to test drive. We went to this location after finding them on a Facebook ad that promised 72 months no financing, $4000 over blue book, and a lot of other special incentives. When we got there on May 4th during the corona virus quarantine we noticed that nobody at all on this entire car lot was wearing any protective gear, nor did they have any sprays or sanitizing items out for people to use. When we sat down with the salesperson Jim he didn't seem to know anything about our 6:45 p.m. appointment that we set up online nor did he know about any special deals or incentives through their Facebook advertising. I explained to him that we wanted to test drive a couple of their vehicles and he began interrogating me on my down payment am i trading in my Jeep which I told him no because I'm in love with it credit scores etc. Which is regular car dealership things that you have to go through. So I gave him pretty much no information because I just wanted to test drive a car and see if my wife would fall in love with. Then he got up to go get our vehicle and sent his manager and who basically ran through all of the same questions and we told him that we pretty much didn't wanna go through this whole thing without test driving a vehicle to see if we even wanted to buy it. Definately not letting anyone run my credit score before I test drive. Then while we are waiting for them to pull a vehicle around for us to test drive the manager came over and asked me for the keys to my vehicle so that they could go ahead and inspect it to see what its trade in value was even though I had told them a couple of times that I wasn't really interested in trading it in. A couple minutes later I noticed the sales guy was back talking to my wife while I was looking at trucks so I strolled over and into the most awkward conversation I've ever been involved in. Apparently my trade in, that I wasnt interested and had told the manager and salesperson I didnt want to trade in, wasn't worth anything at all and we should just go ahead and pull my credit score to see what I qualified to buy. This is like the 4th time now that they wanted to get my information pull my credit score rather than letting me test drive a vehicle. That I might not even want to buy after test driving it. So at this point I asked my wife if you still wanted to test drive a vehicle and she was feeling kind of weird about the whole situation because of the high pressure sales tactics and we decided to walk on out of there. But here's the thing, while I'm not wealthy, I own a couple of businesses with my wife and every single time she has asked me to take her to test drive a vehicle we've walked off of one of those lots with a vehicle within the next 1 to 2 days. I'm not rich but I've been saving up pretty much my whole life and I could buy any one of those vehicles cash. I called yesterday and asked for the sales manager Ryan to give me a call back. It's 11:00 a.m. the next day and I haven't received a call back so I can let him know about the scummy sales tactics his guys are using I guess when hes not there or whatever. So I figured I'd start reviewing them online because it's bad form to try to pressure someone into letting you ding their credit when they haven't even test driven one of you vehicles to see if they want to take it home with them. It's also bad form to judge someone on their appearances because I'd been in my yard planting roses for my wife all day and guess I looked like some poor dirty person that they just wanted to Broom off their lot. I'm not sure if that was their intent but that certainly was the feeling that my wife and I who buy a new vehicle every 1 to 4years got from the sales guy and the manager. Again, I've been buying new cars since I got of high school in the nineties and have never had a car lot act like they didn't want to do business with me. The last car I bought which was a 2018 Jeep Renegade I was there for a long time while they were working the numbers and told them that I was diabetic and had to go get something to eat the sales guy ran down the street and bought me a steak, mexican street corn, and an amazing mexican baked potato to keep me in the deal and get their vehicle in my hands. This car lots sales guys and managers seem to need a bit of sales CPR or maybe an adrenaline shot to get them into the proper sales mood to deal with customers. Total amateur hour yesterday at your car lot. z also, here is the text ad we came in on 🚨MASSSIVE HYUNDAI ASSURANCE SALES EVENT 🚨𝐍𝐎 𝐏𝐚𝐲𝐦𝐞𝐧𝐭𝐬 𝐮𝐧𝐭𝐢𝐥 August 𝟐𝟎𝟐0! 𝐍𝐎 𝐌𝐎𝐍𝐄𝐘 𝐃𝐎𝐖𝐍. Get up to $4,000 𝐨𝐯𝐞𝐫 𝐊𝐁𝐁 for Trade-Ins! Plus, 0% 𝐟𝐨𝐫 𝐮𝐩 𝐭𝐨 84 𝐦𝐨𝐧𝐭𝐡𝐬! ✔Plus get a $𝟓𝟎𝟎 𝐏𝐮𝐛𝐥𝐢𝐱 gift card with every new vehicle purchased in stock during 🚨MASSSIVE HYUNDAI ASSURANCE SALES EVENT! This event is going on EXCLUSIVELY at Gettel Hyundai of Lakewood! ✔For the first time EVER we have 💥 0% for 84 months plus no payments for up to 4 months! This unheard-of offer will save you thousands and allow you to finally get out of your current car you have felt trapped in. ✔Gettel Hyundai’s Internet Sales has what you want and we deliver! 📲𝐌𝐞𝐬𝐬𝐚𝐠𝐞 𝐮𝐬 𝐍𝐎𝐖 ✔Buy from the comfort and safety of your home. No crowds, No waiting, No pressure and you can do everything right here online #SocialDistanceYourSelfFromCarPaymentsFor4Months 📲𝐌𝐞𝐬𝐬𝐚𝐠𝐞 𝐮𝐬 𝐍𝐎𝐖 ✔You can start your shopping online for a VIP Virtual Test Drive. 📲𝐌𝐞𝐬𝐬𝐚𝐠𝐞 𝐮𝐬 𝐍𝐎𝐖 ✔Gettel Hyundai’s goal is to HELP as many people as possible… 𝟏𝟎𝟎% 𝘼𝙋𝙋𝙍𝙊𝙑𝘼𝙇 is our goal! ✔First Time Buyers, Bankruptcies, Slow payments, Repossessions, Divorce, Medical Bills...We do not care what other dealers have said, we know bad things happen to GOOD PEOPLE... ask about our 𝐬𝐮𝐛-𝐩𝐫𝐢𝐦𝐞 𝐛𝐨𝐧𝐮𝐬 𝐜𝐚𝐬𝐡 𝐮𝐩 𝐭𝐨 $𝟏,𝟓𝟎𝟎. That’s right – we can help you with a down payment! Get pre-approved in seconds right from your phone. 📲𝐌𝐞𝐬𝐬𝐚𝐠𝐞 𝐮𝐬 𝐍𝐎𝐖 We only have 100 Trade-in Incentive Vouchers available so 📲𝐌𝐞𝐬𝐬𝐚𝐠𝐞 𝐮𝐬 𝐍𝐎𝐖 and say “I WANT MY VOUCHER” to lock in your spot. Our Sales Event Team is standing by! DO NOT MISS THIS EVENT! ADDRESS: 5921 FL-64, Bradenton, FL 34208 See notes for disclosure. More

Knowledgeable, friendly and fast! Clean and comfortable showroom. Good inventory to choose from. Practiced social distancing to protect people. Not a lot of extraneous noise. showroom. Good inventory to choose from. Practiced social distancing to protect people. Not a lot of extraneous noise. More

Chris Morelli, was an excellent customer service representative. I always leave with a smile! A great guy with an even better attitude. A very satisfied customer. representative. I always leave with a smile! A great guy with an even better attitude. A very satisfied customer. More

70000 mile checkup Jorge was excellent, he offered some services at a discount and also had a coupon for an extra discount. He was very aware of COVID-19 precautions, w Jorge was excellent, he offered some services at a discount and also had a coupon for an extra discount. He was very aware of COVID-19 precautions, which we vey much appreciated. More

Best Toyota dealership around. We have now purchased or at leased five cars now. I want to thank Jerry Schwartz and Jim Cuccarese for making our purchase of our new RAV4 such a wonderful experience. at leased five cars now. I want to thank Jerry Schwartz and Jim Cuccarese for making our purchase of our new RAV4 such a wonderful experience. More

Luigi was a joy to work with. very knowledgeable, helpful and informative. Luigi was very responsive to information requests and fulfilled all of his promises. He is an asset to the dealership. and informative. Luigi was very responsive to information requests and fulfilled all of his promises. He is an asset to the dealership. More

Caryl Choon Caryl was my sales person. She has answered all of my questions knowledgeably, as well as provided solutions to my problems. Caryl is most helpf Caryl was my sales person. She has answered all of my questions knowledgeably, as well as provided solutions to my problems. Caryl is most helpful and willing to go the extra mile to achieve customer satisfaction. More