Ghent Chevrolet

Made an appointment for service on my GMC on Friday April 30. Dropped off vehicle the night before. On Friday at approximately one, I got a call from them telling me they couldn’t get to my vehicle because 30. Dropped off vehicle the night before. On Friday at approximately one, I got a call from them telling me they couldn’t get to my vehicle because they were short on help. They wanted to reschedule me over a week from today. Will not go back to them. There are too many dealers to waist my time on this one. I should have known better. Tried to buy a vehicle there and the experience was horrible. Ended up buying a Ford. The experience at that dealership was fantastic. More

Ghent Chevrolet / Parts & Accessories Department, got to hand it to you team they always seem to shine in customer service. Ben Parks knows his job, he was able to track down a part that I needed from his b hand it to you team they always seem to shine in customer service. Ben Parks knows his job, he was able to track down a part that I needed from his business contacts, eliminating the need for ordering and waiting for it. Within an hour he had one of his team partners obtain my part. Thanks Ghent and thank you Ben for your professional hospitality, humor and help. Mr. David P. More

Angel Villa is the most service-oriented salesman I have encountered! He crafted a very fair deal, over the phone, in less than an hour on New Years Eve at 4:30 PM. He personally delivered the car to me i encountered! He crafted a very fair deal, over the phone, in less than an hour on New Years Eve at 4:30 PM. He personally delivered the car to me in Vail two days later with all applicable paperwork, which was completed in about 15 minutes. Angel demonstrated everything in the vehicle and handed me the keys. It could not have been more seamless! More

We Bought a new 2021 malibu from Mike wangerow 1 day ago. Funny, open and honest. Very knowledgeable. Showed us all the details and was very thorough. Pulled in and mike greeted us right away. Were buying a Funny, open and honest. Very knowledgeable. Showed us all the details and was very thorough. Pulled in and mike greeted us right away. Were buying a 2021 Silverado very soon and are looking forward to working with him again. Although he is commissioned based, he worked as if he was hourly. If you want a fun and stress free place to buy I would recommend ghent Chevrolet and ask for Mike wangerow. You will not be disappointed... More

Nate Walsh is the one you should ask for when you go into Ghent Chevrolet looking for a New Silverado. Product knowledge is outstanding and his customer service is incredible Ghent Chevrolet looking for a New Silverado. Product knowledge is outstanding and his customer service is incredible More

BUYER BEWARE! To be complete, this is a lengthy review, but please read through. I bought a certified pre-owned 2017 Chevy Equinox that I found on CarGurus from Ghent Chevrolet Nov. 2020. Even though I liv but please read through. I bought a certified pre-owned 2017 Chevy Equinox that I found on CarGurus from Ghent Chevrolet Nov. 2020. Even though I live in Centennial, I ended up buying in Greeley because they had this particular vehicle. I sadly had just bought one 5 months earlier, and it was rear ended and totaled on I25. Needless to say, Greeley is not convenient. The sales experience itself was pleasant, and I was presented with a clear Autocheck. I did express a little concern when I was given the 174 point inspection certified checklist, because a lot of features my car didn't have were marked off as good. Within a week of owning, we noticed that the hood was just ever so slightly off from aligning with the other panels. I took it into my mechanic at a local Chevy dealership just to be sure there wasn't anything to be worried about. Once it was up on the lift, he noticed significant interior damage including the frame. He sent me pictures and I immediately sent them to my salesman at Ghent. I will save you the details of two weeks of avoidance and game playing by the sales manager Jaime, but they finally agreed to give me my money back. The final example of their lack of professionalism was when I drove all the way back up to Greeley to get my check and the sales manager left knowing I was on my way. There wasn't even the curtesy of a text to let me know he wouldn't be there and who I should contact instead. It felt very cowardly and just solidified my belief that this dealership has no genuine care for the customer. Additionally, the GM never followed up with me like he said he would. Thankfully, this was all finally resolved exactly 4 weeks from purchase, the week of Christmas. I originally struggled with whether this car was sold knowingly and fraudulently with the damage, or whether it slipped past a lazy inspection. I now can say that this dealership is crooked and shady. I say this after I had a friend suggest I look to see if they relisted the car. I thought he was crazy for thinking such a thing; I am obviously naive. I just went back on CarGurus and it is back on the site with a JUST ARRIVED heading and updated mileage. This dealership unfortunately proves the belief that used car sales are hustles. I am beyond grateful that we discovered this issue as soon as we did, and hope this review helps the next person not get taken by them. More

had an oil change schedule for 11am. I got there at 10:50 am and to my surprise I found 4 cars waiting in the bay. After checking in I was informed that my service would take 2 hours, turned out that for the am and to my surprise I found 4 cars waiting in the bay. After checking in I was informed that my service would take 2 hours, turned out that for the oil change my vehicle wasn't ready until 3 pm. That's right 4 hours for an oil change. To top it off I had to call Lyft for a ride home which cost me additional money since they didn't have or offer me a shuttle home while I waited for my vehicle to be serviced. This was a very bad experience today More

Traded my 2018 Cruz in for a 2020 Malibu,. Michael lane did an Amazing Job of working things out and making me a Satisfied Customer 🎯 did an Amazing Job of working things out and making me a Satisfied Customer 🎯 More