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Ghent Chevrolet - Service Center

Greeley, CO

4.0
180 Reviews

180 Reviews of Ghent Chevrolet - Service Center

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April 02, 2024

Ghent will be my service provider for my 2022 Malibu. They fixed a huge error made by Fowler Chevrolet in Broomfield. A transmission flush that was over filled and caused my transmission to overheat. More

by kelnour08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ricicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Bad service departament can't fix a used car they sold us took 3 months and still has a check engine light on if there service departament is worthless think twice before buying used from them More

by acevedoadrian48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Ervin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Greer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Montes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ricicki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Ghent Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (970) 339-2438 at your earliest convenience to discuss how we can turn this experience into a positive one.

December 06, 2023

Great service and informative provided by your staff. Very helpful and prompt assistance with my pickup. More

by jshoberce2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

On one oil change the tech left my oil fill cap off of my truck and it was sitting on the core support. My last oil change the tech left my glove box laying on the passenger floor and my cabin air filter on More

by gjackson8
Recommend Dealer
No
Employees Worked With
Scott Greer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greer
Dec 08, 2023 -

Ghent Chevrolet responded

thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 05, 2023

Screwed the insurance company and did xxxx work, left my truck dirtier than when I dropped it off More

by Brody_Connell
Recommend Dealer
No
Employees Worked With
Collison center
Dec 08, 2023 -

Ghent Chevrolet responded

thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 05, 2023

Fast and convenient, able to get my vehicle inspected and fixed in a reasonable amount of time, even with thanksgiving holiday More

by Luis1982
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greer
November 30, 2023

I took my car for a transmission flush then my check engine light came on & I have never had problems before More

by mandymontes.1526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Ghent Chevrolet responded

thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (970) 339-2438 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 27, 2023

Scott was great, unfortunately I ended up waiting for my service when I had initially requested a shuttle ride. I had just missed the shuttle. Should have 2 shuttles running, one for those who request and t More

by Daymae33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

Smooth transaction, kept me well informed They were very personable and easy to talk to More

by pittmanarizona
Recommend Dealer
Yes
Employees Worked With
Scott Greer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greer
November 26, 2023

It took over 3 weeks to talk to someone in the service department. We left messages because the service manager was not available, and those messages were never returned. I even attempted to speak to the More

by Dkraft81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service manager
Nov 27, 2023 -

Ghent Chevrolet responded

we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (970) 339-2438 when you have a chance. Thank you, and we look forward to hearing from you.

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