Giant Recreation World RV of Palm Bay

Worst purchase experience of my life I guess I must not be the only person having proplems with trailers and RVs because the earliest I can get service is thirty days from to day, and thi I guess I must not be the only person having proplems with trailers and RVs because the earliest I can get service is thirty days from to day, and this work is standard stuff that should have been found by the team . Tv doesn't work, trailer grey tank shows 2/3 full when empty, was told ther was no need for a battery cut of switch battery is always drained of the 2 times I've used it. Trailer hitch had to be adjusted because it was scraping on very slight inckline. They duratain my trailer after it's been sat ther for a year, hello hasn't the environment allready taken a toll on it. The trailer was in terrible shape and seen it after the signing of the paperwork. I even sent a note off concern to. Bill Shiple expressing my concerns and it was a waste of time GWR HAS GROWN AND ARE UNABLLE TO KEEP UP WITH SERVICE DEMANDS. Because of the trash they sell As a veteran and belonging to MC CLUBS I RECCOMED A BIG FAT NO TO BY AT GVR She More

First time RV purchase review Simply put, We were adopted!! We have never felt this kind of friendly acceptance at any place we have purchase something. Everyone, treated us like Simply put, We were adopted!! We have never felt this kind of friendly acceptance at any place we have purchase something. Everyone, treated us like family, smiles all around and very helpful. Heather was always helpful and a joy to hang out with when we were waiting for something. The service team took the time to explain all the add-ons we purchased and were very patient with us newbies! Even the sales personnel that weren't directly involved with our purchase took the time to help when our salesperson was busy or out of the store. Bill was awesome showing us all the features of the travel trailer we purchased, he even helped us with the plans we were getting ready to make in our new adventures. Marshall was outstanding with the final purchase paperwork and was even instrumental in helping us make the decision to duracoat the purchase. There were many others that I can't remember names. Thank you Giant Recreation World!! More

Very bad experience My wife and I visited your location 7/3/17 your salesman Kevin Rice told us he was not a tour guide so we Will go to your computation when we buy My wife and I visited your location 7/3/17 your salesman Kevin Rice told us he was not a tour guide so we Will go to your computation when we buy More

Purchased our 1st Travel Trailer Very family friendly place, they always make sure you understand what you are doing. Very helpful and knowledgeable!!! We are very happy we chose Palm Very family friendly place, they always make sure you understand what you are doing. Very helpful and knowledgeable!!! We are very happy we chose Palm Bay. More

The extra mile of the sales people No pressure at this dealership. The sales people from the first person meeting us Kevin to Ron showing us the total careful walk thru of our purchase No pressure at this dealership. The sales people from the first person meeting us Kevin to Ron showing us the total careful walk thru of our purchase was beyond outstanding. Marshall in finance took time in getting us the outstanding interest rate for our purchase. The entire staff was there to answer all our questions. I know there will be more questions and I know they will be there to answer them in the future. Sandy & I thank you. More

amazing Thru the years we have visited several RV dealerships but this one tops the list by a large number. Was kinda neat that the people we deal with had s Thru the years we have visited several RV dealerships but this one tops the list by a large number. Was kinda neat that the people we deal with had several interests that we have, flying, travel, and just plain interest in new people. Thanks again for all your help and we will be back soon. LYNNE & LOIS. More

New purchase Thanks to Scott for all of his extra help and to Bill for doing a very thorough explanation on our walk through. We are thankful for their time 😃 Thanks to Scott for all of his extra help and to Bill for doing a very thorough explanation on our walk through. We are thankful for their time 😃 More

Longest closing ever I had a 9 AM spot to close my motorhome (used). We finally left at 6:30 after the dealer was closed. I was scheduled to close this motorhome a week pr I had a 9 AM spot to close my motorhome (used). We finally left at 6:30 after the dealer was closed. I was scheduled to close this motorhome a week prior to closing. The motorhome was not remotely ready for pickup when we showed up. There were so many issues I won't take time to name them all. Let's just wrap up by saying I wound up having to dump the black tank before I departed. NOY SATISFACTORY AT ALL! More

1 PM appt - 5 hrs later on our own locked in!!! We arrived at 12;50 pm for a 1PM appointment to finalize picking up our new RV. Lee Summers sat us down and did an overview of the dealership and We arrived at 12;50 pm for a 1PM appointment to finalize picking up our new RV. Lee Summers sat us down and did an overview of the dealership and took the hitch and sway bars/controller that I provided to the service dept to be installed. Lee did an outstanding job walking us through the equipment/functions on our new trailer. He also walked us through the sales store and made recommendations that we needed to purchase. ""Grumpy" did an excellent job installing the hitch and bars - however, the TV bracket that I provided got installed backwards. The bracket that gets mounted to the TV got mounted to the wall!! It was almost 5 pm before we got into the financial office. Lee had been pulled to do a second walk-thru for a customer picking up their RV. I was surprised that our original salesman was not available but found out yesterday that he had never been told when we were coming in for pick-up. After completing and signing all the paperwork we were given a temporary tag with no holder or hardware to mount on the trailer. My truck and trailer had not been brought out to the front area so we located in the back area - thank goodness my keys were still in the ignition. We had no way to attach the temporary tag to the trailer so I just kept it with me in my truck cab. When we finally tried to leave the lot we found the gate down with no way to open it. After waiting several minutes a remaining employee ran over an opened the gate for us. Another issue was that our salesman Scott McNamara took us out to the trailer and placed a sold sign on it with our name and that unit had a cover over the gas tanks. The trailer we picked up Monday afternoon did not have a cover over the tanks and when I questioned it I was told that they don't come that way and I would have to buy one. I relayed this to Scott yesterday and he said that he would look into it for me. Needless to say we were at our ends wit when we finally got home!!!! More

Exceptional Experience at Giant Recreation World From beginning to end, a truly professional friendly process that streamlined purchasing a RV. I noticed that everyone involved,from Javitz Roebuck in From beginning to end, a truly professional friendly process that streamlined purchasing a RV. I noticed that everyone involved,from Javitz Roebuck in sales,Jessica and Marshall in finance, through Lee we'reoersonally involved in this process. They were knowledgeable, helpful, and friendly. I have to specifically mention Lee and Marshall, two extraordinary gentlemen, who went out if their way to ensure that this process was seamless and buyer friendly. My hats off to these guys and the dealership for having the good sense to utilize them. More